IMPORTANT NOTICE:
Nike’s only official consumer support contact details are those published directly on Nike.com.
Phone numbers or contact details found through online searches or AI‑powered tools may not be associated with Nike.
If you contact Nike using details not listed on Nike.com and are asked to provide full credit card information, this may indicate an attempt by third parties to impersonate Nike consumer support.
Yes, our custom Nike By You sneakers are included in our return policy—you can return them for any reason within 60 days. And returns are free for Nike Members. Please note, custom Jersey By You soccer ...
Nike and the LEGO® Group have partnered to create a series of immersive experiences and products designed to inspire kids everywhere to embrace the joy of active and creative play. Together, we’re crea ...
You can return or exchange most Nike purchases for any reason within 60 days. ...
We give you 60 days to try out your Nike purchase to make sure it works for you. Here’s what you need to know: You can return or exchange within 60 days of an online order delivery or Nike store pur ...
Apple Watch accessories must be returned within 14 days of an online order delivery or Nike store purchase (proof of purchase required to return). Custom Jersey By You soccer jerseys cannot be ret ...
What is Nike's return policy? How do I return or exchange my Nike order? Where is my refund? Can I return Nike By You sneakers? What is the Nike Member price adjustment policy? ...
You can return items purchased on Nike.com or in the Nike App at Nike stores within 60 days of purchase. Just find a nearby store, then bring us your items, your original form of payment and either you ...
Once we receive your return, it usually takes us 1-3 business days to process it and issue a refund. We’ll email you to let you know when we’ve initiated the refund, but it may take additional time for ...
Nike By You is another way Nike Members get the best of Nike. Nike By You exclusively provides members with their own shoe design studio in the Nike App or on Nike.com. So whether you're looking to cus ...
We stand behind our shoes and gear because we want you to stay in the game—or get back to it quickly. In most cases, if your Nike shoes or gear develop a material or workmanship flaw within two years o ...