How Do I Return My Online Order to a Nike Store?
You can return items purchased on Nike.com or in the Nike App at Nike stores within 60 days of purchase. Just find a nearby store, then bring us your items, your original form of payment and either your order barcode or order number. You can find your order barcode at nike.com/orders and in the Nike App in your order history. Please note some exceptions apply:
- Nike Clearance Stores do not accept returns of any kind.
- Hyperice items cannot be returned at Nike stores, except at Nike The Grove.
- Apple Watch accessories must be returned within 14 days of delivery.
- Custom Jersey By You soccer jerseys cannot be returned.
- SNKRS Reserve orders cannot be returned or exchanged.
- Gift cards cannot be returned.
- Items noted as non-returnable cannot be returned.
- Some Nike products have specific written guarantees and/or warranties—please check the label, hang tag, or warranty card for details and return information.