IMPORTANT NOTICE:
Nike’s only official consumer support contact details are those published directly on Nike.com.
Phone numbers or contact details found through online searches or AI‑powered tools may not be associated with Nike.
If you contact Nike using details not listed on Nike.com and are asked to provide full credit card information, this may indicate an attempt by third parties to impersonate Nike consumer support.
Once we receive your return, it usually takes us 1-3 business days to process it and issue a refund. We’ll email you to let you know when we’ve initiated the refund, but it may take additional time for your account to reflect the funds:
How do I check the status of my return?
You can check your return status at nike.com/orders. Nike Members can sign in to access their orders page. Guests need to use their order number and email address to access their orders page.