DO NIKE SHOES HAVE A WARRANTY?
We stand behind all of our shoes and gear. If your Nike shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game.
Keep in mind that Nike.com and Nike store purchases can be returned for any reason up to 30 days after your purchase (some exceptions apply). If it’s been longer than 30 days, and less than two years since the manufacture date (located on the item’s tag), and the item has developed a flaw, then you have the following options:
- Nike.com Orders: You can contact us to help return the item, or you can start a return online by signing into your NikePlus account and going to your order history. If you purchased as a guest and you’d like to complete an online return, you’ll need to provide your order number and email address.
- Nike Store Purchases: If you think your Nike item is defective, please return it to the Nike store where you made your purchase. If you cannot visit in person, contact the store to discuss your options. If the purchase is linked to your NikePlus Membership, you can sign in to your account to start a return online.
- Nike Authorized Store Purchases: Please return your shoes to the original place of purchase. We work with authorized retailers to accept returns for products with a material or workmanship flaw. If you cannot return to the original place of purchase, or if the retailer has referred you back to Nike, you can file a claim.
Some Nike products have specific written guarantees and/or warranties. In those cases, details and return information would be included on the label, hang tag, or a warranty card that came with the item.