DO NIKE SHOES HAVE A WARRANTY?
We stand behind all of our shoes and gear. If your Nike shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game.
If you believe your item is flawed, and it’s within 30 days of your purchase, you may simply return it to us for a full refund. Remember, you may return Nike purchases for any reason, worn or not, for up to 30 days. For Nike.com purchases, please see “How do I return my Nike.com order?” for your return options (and if you want to try to exchange the item, you’ll need to give us a call). For Nike store purchases, you’ll want to take your item back to the store you bought it from.
If it’s been longer than 30 days, and less than two years since the manufacture date (located on the item’s tag), and the item has developed a flaw, then here's what you'll need to do:
- Nike.com Orders: Please contact us to return the item.
- Nike Store Purchases: Even after 30 days, you'll still need to return the item to the Nike store where you made your purchase. If you cannot visit in person, contact the store to discuss your options.
- Nike Authorized Store Purchases: Please return your shoes to the original place of purchase. We work with authorized retailers to accept returns for products with a material or workmanship flaw. If you cannot return to the original place of purchase, or if the retailer has referred you back to Nike, you can file a claim.
Some Nike products have specific written guarantees and/or warranties. In those cases, details and return information would be included on the label, hang tag, or a warranty card that came with the item.