IMPORTANT NOTICE:
Nike’s only official consumer support contact details are those published directly on Nike.com.
Phone numbers or contact details found through online searches or AI‑powered tools may not be associated with Nike.
If you contact Nike using details not listed on Nike.com and are asked to provide full credit card information, this may indicate an attempt by third parties to impersonate Nike consumer support.
We want to make buying your favorite Nike shoes and gear fast and easy, and accept the following payment options:
Nike Members can store multiple credit or gift cards in their profile for faster checkout. If you're not already a Member, join us today.
We’ll charge your payment when your order ships. If your order includes multiple shipments, you’ll see a charge for each shipment as it goes out. Please note, we place an initial authorization for the amount of the entire order when you place it—this is a temporary hold on funds that will automatically drop off within a few days.
Yes, credit cards issued by banks from select countries and regions can be used on your Nike.com order as long as you have a US shipping address. Choose from available countries in the payment section during checkout.
Yes, we accept pre-paid cards and credit card gift cards as long as it's from one of the companies we accept (Visa, MasterCard, American Express, Discover). Note that you'll need to enter it in the "Credit or Debit Card" field during checkout.
If the pre-paid credit card or credit card gift card doesn’t cover the order total, you can combine it with a Nike gift card to complete payment.
No, you can only use one credit/debit card per order (including pre-paid credit cards or credit card gift cards), but you can combine a Nike gift card payment with a credit card payment.
Yes, you can use up to 10 Nike gift cards per order.
When you select PayPal during checkout, you’ll need to agree to a billing agreement to allow Nike to bill your PayPal account. The agreement is valid for one hour—but don’t worry, if it expires before you complete your order, you can simply agree again when you’re ready to place an order. And please note, the shipping address on your Nike order must match the shipping address saved to your PayPal account.
You need to be signed in to your iCloud account to see Apple Pay as an option on Nike.com and in the Nike and SNKRS apps. If you're shopping on Nike.com, you need to use Safari as your web browser. And if you're shopping Nike.com on an older MacBook, you may not see Apple Pay yet; we're working closely with Apple to activate this functionality.
We no longer issue product vouchers, but you can use existing product vouchers to pay for Nike.com orders. Product vouchers cannot be used for Nike App orders or Nike store purchases.