What Is Nike's Return Policy?

We give you 60 days to try out your Nike purchase to make sure it works for you.

Here’s what you need to know:

  • You can return within 60 days of an online order delivery or Nike store purchase (some exceptions apply).
  • Proof of purchase is required to return.
  • Nike x LEGO® brick sets must be sealed and unopened to return.
  • Items purchased at Nike Clearance stores cannot be returned or exchanged, and items purchased at other Nike stores or online cannot be returned to Nike Clearance stores.
  • Returns are free for Nike Members.

So go ahead, shop with confidence and enjoy your 60-day trial.

Please note, if you purchased Nike items at another retailer, you’ll need to return the purchase to that retailer.

FAQs

How do I return an online order?

Nike Members and guests can return online orders at most Nike stores (except Nike Clearance stores) or ship their return back to us. Check out our return instructions for more information.

How do I return a Nike store purchase?

You can take the items you want to return and your proof of purchase to any Nike store (except Nike Clearance stores). Please note, Nike Clearance store purchases are final—items cannot be returned or exchanged and are not eligible for price adjustments.

What about defective or flawed items?

We stand behind our shoes and gear. If it’s been less than 60 days since your purchase, simply return the item. If it’s been more than 60 days and your item is potentially defective or flawed, please see our warranty information for additional details.

If you have a Nike x LEGO brick set with missing or damaged parts, you can request replacement pieces directly from the LEGO website.

If you have a potentially defective or flawed Hyperice item, please contact Hyperice directly (even if it’s within 60 days of purchase).

Does Nike offer price adjustments?

Yes, we offer Nike Members price adjustments for eligible items. Please see our price adjustment page for more information.

Other Terms

We reserve the right to require and electronically capture consumer information from a valid state or government ID for all returns/exchanges. We maintain a database of consumer return activity created solely for the purpose of authorizing returns and exchanges. We do not sell the information captured through this process. We also reserve the right to limit returns/exchanges made with or without receipts for any reason.