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As a Nike Member, you can [sign in](https://www.nike.com/orders/?showSignin=true) and head to your order history to easily check the status of all your orders. You also can check your order status anytime in the Nike App. Once your order has shipped, you can track your order and see which carrier is delivering your packages. Here’s how: 1. Go to [your orders page](https://www.nike.com/orders/?showSignin=true). 2. On Nike.com, tap the "View or Manage" button for the specific item you want to track. If you're using the Nike App, you can just tap on the specific item you want to track. 3. Tap the "Track Shipment" button to see the estimated delivery date along with the carrier delivering it and the tracking number. Check Member Order Status If you shopped as a guest, you also can access order status information at [nike.com/orders](https://www.nike.com/orders)—just have your order number and email address handy. And be sure to [join us as a Nike Member](https://www.nike.com/register) to more easily track future orders. Check Guest Order Status Keep in mind, if you ordered multiple items, you may receive multiple deliveries. For each shipment, we’ll send you a shipping confirmation email with a link to track the shipment. We’ll also email you if any delays pop up along the way. ## FAQs Where do I find my estimated delivery date? You’ll see an estimated order delivery date during checkout, in your order confirmation email, and when you track your order after it ships. Because this date is an estimate, your order could be delivered shortly before or shortly after this date. Can I change the shipping address on my order? No, our team moves quickly to process and ship your order—we cannot change your delivery address. However, if you're registered with some carriers, you may be able to work directly with them (potentially for a fee) to deliver another day or redirect your shipment to a pickup point or a neighbor's house. Where do I find my tracking number? When your order ships, we’ll send you an email with a link to track your order (note: this is a separate email from your original order confirmation). Use the link to access your shipping status, tracking number, and carrier. You can also use the steps above to track your order and access your tracking number. I placed a Nike order using Google—how do I track it? You can use your order number and the email address you used to place the order to [access your order](https://www.nike.com/orders/details). Then use the "Track Shipment" button to track it. Note that if you’re a Nike Member, you can contact us to have the order linked to your Membership so you can see it in your order history. My order tracking information says "label created," but it isn’t updating—why not? We generate a shipping label as we pack and prepare your order, so you may see a "label created" order status when you track your order. This means the package hasn’t been picked up and scanned by the carrier yet, which can take up to 72 hours. Please hold tight, the carrier will pick up your shipment soon. Why is my order delayed? We do our absolute best to deliver your order on time, but high order volume sometimes slows us down. After an order ships, your package also could be delayed by delivery issues such as severe weather, an incomplete delivery address, or regional service delays. Why was only part of my order delivered? If an item is missing from your shipment, first check your order status—if you ordered multiple items, you may get multiple deliveries and the missing item may arrive separately. If your entire order shows as delivered, be sure to check all delivery locations for an additional package (for example, front porch, mailbox, etc.). If you have all shipments and are still missing an item, please [contact us](https://www.nike.com/help/#contact). What should I do if my order status indicates it’s been delivered but I didn’t receive it? Sometimes carriers update the tracking status too soon, so it’s possible your package could be delivered within 24 hours. If it’s not 24 hours past the delivery notification, or if it’s still before your original estimated delivery date, please hold tight—your package may still be on the way. If it's past your estimated delivery date or it’s been 24 hours since you received a delivery notification, and you’ve checked all possible delivery locations, please [contact us](https://www.nike.com/help/#contact) for help. ## Need more help? Contact us. 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