IMPORTANT NOTICE:
Nike’s only official consumer support contact details are those published directly on Nike.com.
Phone numbers or contact details found through online searches or AI‑powered tools may not be associated with Nike.
If you contact Nike using details not listed on Nike.com and are asked to provide full credit card information, this may indicate an attempt by third parties to impersonate Nike consumer support.
We want to help you recognize and avoid gift card scams. Scams vary in approach, but generally follow the same pattern of reaching out to you via phone, email, social media, direct mail, or online and creating a sense of urgency, like a family emergency or past due bill. They ask for payment using gift cards, and they direct you to purchase gift cards online or at a nearby store. Then, the scammer instructs you to provide the gift card number and PIN via phone, text message, or email before disappearing.
Here are some tips and resources to help you guard against scams:
To learn more about common gift card scams, visit ftc.gov/giftcards.
If you believe you’re a victim of fraud involving Nike Gift Cards, you can contact the Federal Trade Commission (FTC) and local law enforcement.
To learn more about Nike Gift Cards, refer to our terms and conditions.