As a Nike Member, you can sign in and head to your order history to easily check the status of all your orders. You also can check your order status anytime in the Nike App.
Once your order has shipped, you can track your order and see which carrier is delivering your packages. Here’s how:
If you shopped as a guest, you also can access order status information at nike.com/orders—just have your order number and email address handy. And be sure to join us as a Nike Member to more easily track future orders.
Keep in mind, if you ordered multiple items, you may receive multiple deliveries. For each shipment, we’ll send you a shipping confirmation email with a link to track the shipment. We’ll also email you if any delays pop up along the way.
You’ll see an estimated order delivery date during checkout, in your order confirmation email, and when you track your order after it ships. Because this date is an estimate, your order could be delivered shortly before or shortly after this date.
No, our team moves quickly to process and ship your order—we cannot change your delivery address. However, after your order ships, depending on your carrier, you can try to contact the carrier directly to see if they can update the address or redirect the package to a pickup facility:
When your order ships, we’ll send you an email with a link to track your order (note: this is a separate email from your original order confirmation). Use the link to access your shipping status, tracking number, and carrier. You can also use the steps above to track your order and access your tracking number.
We generate a shipping label as we pack and prepare your order, so you may see a "label created" order status when you track your order. This means the package hasn’t been picked up and scanned by the carrier yet, which can take up to 72 hours. Please hold tight, the carrier will pick up your shipment soon.
We do our absolute best to deliver your order on time, but high order volume sometimes slows us down. After an order ships, your package also could be delayed by delivery issues such as severe weather, an incomplete delivery address, or regional service delays.
If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
Sometimes carrier tracking information updates prematurely, and your package could be delivered within 24 hours. If it’s still before your estimated delivery date, please hold tight, your package is on the way.