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Both physical and digital Nike gift cards can be used to make purchases on Nike.com, in the Nike and SNKRS apps, and at select eligible Nike stores in Japan. You can use your gift card during checkout—here's how: __Nike.com__ 1. In the "Payment" section, select "Do you have a gift card, product voucher, or promo code?" 2. Enter the gift card number in the "Voucher Number" box, then enter the PIN in the "PIN" box. 3. Select "Apply" to deduct the amount on your gift card from your order total. __Nike and SNKRS Apps__ 1. Tap "Payment." 2. Select "Add New Payment Method." 3. Select "Add Gift Card." 4. Enter the gift card number, then the PIN. 5. Select "Add Gift Card" to apply the amount on your gift card to your order total. 6. Select "Continue" to finish checking out. Shop Nike Gift Cards ## FAQs Where can I purchase a Nike gift card? Physical gift cards are available for purchase at select Nike stores, as well as select 7-Eleven, FamilyMart, and Ministop stores. Digital gift cards are available for purchase on Nike.com. Physical gift cards can be loaded up to 50,000 yen. Physical gift cards can be reloaded at select Nike stores. Digital gift cards can be loaded up to 50,000 yen at the time of purchase (convenience store payment and cash on delivery are not available, and digital gift cards cannot be reloaded). When will I get my digital gift card? You’ll receive an email with your digital gift card, usually within two hours of placing your order. If you don’t see the email, make sure you do the following: 1. Confirm that your order and payment information were correctly entered. 2. Check your spam or junk folder. 3. Enable receiving emails from “@official.nike.com” and “@nike.com.” Where can I find my Nike gift card number and PIN? __Physical__ __gift cards:__ Both numbers are located on the back of a physical gift card. __Digital gift cards:__ Digital gift cards are delivered via email. You’ll use the digital gift card delivery email to access your gift card number and PIN. Here’s how: 1. Open the email. 2. Tap or click “View My Gift Card.” 3. Enter the email address that the digital gift card was sent to. 4. Use the “Verify Email” button to continue—you’ll be taken to a page with your digital gift card balance, card number, and PIN. What if my gift card doesn’t cover my order total? You can use a valid credit or debit card or another Nike gift card to pay the difference. Can I use my gift card at a Nike store? Yes, our gift cards can be purchased and used in person at these eligible Nike stores in Japan: Nike Factory Store Kitahiroshima Nike Factory Store Sendaiko Nike Clearance Store Nasu Nike Unite Sano Nike Unite Iruma Nike Unite Fukaya Nike Unite Koshigaya Nike Unite Nagashima Nike Factory Store Shisui Nike Factory Store Kisarazu Nike Factory Store Makuhari Nike Ginza Nike Harajuku Nike Shibuya Scramble Square World of Flight Shibuya Nike Factory Store Minamimachida Nike Unite Yokohama Nike Unite Hiratsuka Nike Yokohama Vivre Nike Unite Gotemba Nike Unite Ryuo Nike Unite Karuizawa Nike Unite Toki Nike Unite Rinku Nike Unite Kadoma Nike Umeda Nike Factory Store Sanda Nike Unite Kobe Nike Factory Store Kurashiki Nike Unite Hiroshima Nike Unite Kitakyushu Nike Factory Store Tosu How do I check my balance? It’s easy to [check your gift card balance online](https://www.nike.com/jp/orders/gift-card-lookup). Just enter the number and PIN to instantly see the balance of your card. Will lost or stolen gift cards be reissued? Nike is not responsible for lost or stolen gift cards or unauthorized use of our gift cards. Be careful when handling your gift card and its number and PIN. Please note that gift cards will not be reissued or reloaded. When will my gift card expire? Digital and physical gift cards expire three years from the issue date or last refund or load date. ### Additional Information For more information, please refer to our [Nike gift card terms and conditions](https://www.nike.com/jp/en/help/a/gift-card-terms). ## CONTACT US Phone Icon ### Call us 03-4463-7090 Products & Orders: 9:00 - 18:00, Monday - Saturday NRC & NTC: 9:00 - 18:00, Monday - Friday We cannot receive calls from private/anonymous numbers. 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