Yes, we’ve made getting your Nike order faster and easier with free pickup at most Lawson or Ministop convenience stores. Here’s how it works:
Depending on the items you order and which distribution center(s) they ship from, your order may be delivered in more than one shipment. In this case, you’ll get a separate email when each shipment is ready for pickup.
Orders that include SNKRS, Nike By You, and Apple products, or orders that exceed the size limit (see below for more information) cannot be picked up at a convenience store. Additionally, cash on delivery orders and orders sent by next day or expedited delivery cannot be picked up at a convenience store.
If you don’t pick up your order within four days of its arrival at the convenience store, we’ll automatically return the order to our distribution center on the fifth day and issue a refund.
Yes, you have up to 30 minutes to cancel your order after placing it. After 30 minutes, you cannot cancel, but you can follow our easy steps to return your order.
Unfortunately, once you choose your pickup location and place an order, you cannot change the delivery.
Most items can be returned within 30 days. Just follow our easy steps to return your items.
Yes. If the sum of your package’s height, width, and length is more than 100 cm, it can’t be delivered to a convenience store. If there's a size issue, we’ll email you to confirm another delivery location.