WHAT ARE NIKE.COM’S SHIPPING OPTIONS?

Nike Members automatically receive free shipping on every order as long as you're signed in when you make your purchase.

If you prefer to shop as a guest, a shipping fee is charged for orders less than 15,000 yen (taxes included) and free for orders more than 15,000 yen (taxes included).

You can select your preferred shipping method during checkout—just click “Edit” in the shipping header to change the shipping selection. Our shipping options include the following.

Standard

  • Estimated delivery: 2-4 business days for most delivery locations (up to 7 days for remote islands and select areas)
  • Delivered by: Sagawa Express
  • 550 yen for guest orders of less than 15,000 yen (taxes included)
  • You can specify the delivery date and time (not available for convenience store payment or pickup)
  • Convenience store pickup: If you place an eligible order on Nike.com or in the Nike App, you’ll have the option to pick up your order at a convenience store
  • Nike store pickup: If you place an eligible order in the Nike App, you’ll have the option to pick up your order at the Nike By Shibuya Scramble store
  • If you pay with Pay-easy or at a convenience store, your order will ship after payment is complete

Next-day

  • Estimated delivery: the next day for orders placed before 1pm JST
  • Delivered by: Sagawa Express
  • 750 yen for guest orders of less than 15,000 yen (taxes included)
  • Available only for orders paid by credit, debit, prepaid, and gift cards
  • Available for select delivery addresses within Tokyo, Kanagawa, Saitama, and Chiba
  • If you choose to pay at a convenience store, next-day delivery is not available

Expedited

  • Estimated delivery: the same day for orders placed before 11am JST, the next day for orders placed after 11am JST
  • Delivered by: Scatch!
  • 750 yen for guest orders of less than 15,000 yen (taxes included)
  • Available only for orders paid by credit, debit, prepaid, and gift cards
  • Available for select delivery addresses within Tokyo 23 wards, Komae-shi, Kanagawa Takatsu-ku Kawasaki-shi, Tama-ku Kawasaki-shi, Miyamae-ku Kawasaki-shi, Chiba Ichikawa-shi, and Urayasu-shi
  • If you choose to pay at a convenience store, expedited delivery is not available
ADDITIONAL INFORMATION
  • If you place your order after the cutoff times, we generally process and ship the order the next business day.
  • Depending on where our items are stocked, you may get more than one delivery per order. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
  • Delivery times may vary depending on the region.
  • Due to unavoidable circumstances (for example, weather, traffic, etc.), delivery may not be possible for the specified delivery date/time.
  • We do not offer shipping outside of Japan and are unable to deliver to re-shippers or package forwarding services.
  • We do not offer pick up at shipping carrier offices.
  • During checkout, you’ll see an estimated delivery date based on the shipping option you’ve selected (if a preferred delivery date is not selected, your order may be delivered before or after the estimated delivery date displayed).
  • Nike By You orders arrive in three to five weeks—standard, next-day and expedited shipping times do not apply.
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