Can I Cancel or Change My Nike Order?

You can't make changes, but you can cancel an order within 30 minutes of placing it.

To cancel an order, first go to your orders page. If you’re not signed in, you’ll need to enter your order number from your order confirmation email, along with your email address. Next, open the order you want to cancel, then tap or click the "Cancel" button and follow the prompts.

If you don’t see the cancel button, your order is no longer eligible to be canceled. But don’t worry—you can return the items within the return period (with some exceptions).

Unfortunately changes of any kind are not possible, including changing an item’s color, size, or quantity, your shipping selection, or your delivery address. If it’s still within 30 minutes of placing your order, your best bet is to cancel the order and place a new one.

FAQs

How do refunds work for canceled orders?

If you cancel an order, we’ll automatically start processing your refund for most payment options (if payment was collected). Please see our refund information for additional details.

Will my promo code be reactivated?

When you cancel an order, some promo codes may not be reactivated.

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