How Do I Stay Safe in .SWOOSH?

.SWOOSH is Nike's new community experience and home to Nike in-game and physical gear. Whether you're already a .SWOOSH member or want to become one, we have some guidelines to help keep the community safe and fair for everyone.

Safety tips

Keep your Nike Member profile details private

Your Nike Member password and two-factor authentication protect your .SWOOSH account from being accessed. Don't share your Nike Member profile details with anyone.

For an additional layer of security, we recommend creating a strong password that:

  • Contains 12 characters or more
  • Uses a combination of upper and lowercase letters, numbers and special symbols
  • It isn't based on your personal information

Stay alert

Always take a second to review the steps you're taking before initiating a payment of any kind.

Report suspicious activity

If you see other .SWOOSH members trying to take advantage of others or come across a suspicious site, report it to us. The community can only thrive if we look out for each other.

Use official channels for support

If you need to contact us for help, make sure you do it through official support channels. The fastest and easiest way to reach us is by calling us for help. Remember that we will never ask for your Nike Member profile password, BitGo wallet passphrase or access code.

For questions about or support for your BitGo wallet, please contact BitGo for help with your wallet.

Get the latest official .SWOOSH news

To get the latest news and updates, use only these official .SWOOSH channels. There is no official .SWOOSH Discord. If it's not on one of the channels below, it's not true.

  • SWOOSH.Nike: the main hub to explore the project.
  • .SWOOSH Blog: get the latest news and features direct from the .SWOOSH team.

Be aware that official@swoosh.nike and nike@official.nike.com are the only official email accounts for .SWOOSH emails.

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