WHAT IS NIKE'S RETURNS POLICY?
HOLIDAY RETURN EXTENSION
Welcome to a worry-free holiday season. All orders placed between 22/11/18 and 07/01/19 have an extended 60-day return period. So you can shop early—and relax later.
We design our shoes and gear to help you perform at peak level, so if they're not working exactly right for you, we've got you covered. You get 30 days to take your Nike.com purchases for a trial run, confidently knowing that you can return any item (some exceptions apply) for any reason within 30 days, including custom NIKEiD sneakers.
How can I return my Nike.com order?
Follow our simple instructions to return your order. Remember, we'll cover the delivery costs.
How do I return a Nike store purchase?
Purchases made at a Nike retail store must be returned to the store. Please note that our store returns policies may differ from our online returns policies. Make sure that you ask the store if you have questions about their policies.
If you're unable to return your purchase to the store, contact us.