GET HELP

What can we help you with?

Do Nike shoes have a warranty?

We stand behind our shoes and gear because we want you to stay in the game—or get back to it quickly. If your Nike shoes or gear develop a material or workmanship fault within two years of the manufacture date on your item's tag, we can help. Find your purchase type below to see your options.

Purchase type

Nike App and Nike.com

Within 30 days of purchase date: you can return defective or faulty products within 30 days of purchase for a refund.
More than 30 days past purchase date: you can return most defective or faulty items if it's within two years of the manufacture date on the product tag by contacting us.

Nike Stores

Within 30 days of purchase date: take your items back to the Nike store to return.
More than 30 days past purchase date: you'll still need to take your items to the Nike store. If you're unable to visit in person, please contact the store to discuss your options.

Nike-authorised stores

You'll need to return your Nike items to the store where you purchased them. If you can't return your items at the original place of purchase, please contact the store to discuss your options.

If the store refers you back to us, please contact us.

Some Nike products have specific written guarantees and/or warranties. In those cases, the details and return information are included on the label, hang tag or warranty card that came with the item.

FAQs

How do I request replacement pieces for a Nike X LEGO® brick set?

If you have a Nike x LEGO brick set with missing or damaged parts, you can request replacement pieces directly from the LEGO website.