File a claim

Please complete our warranty form to make a claim. A claim can only be made for purchases from Nike directly or from an authorised retailer and requires proof of purchase.

Contact Information

Purchase Information

Where did you purchase your item?
Where is my order number?

Your order number can be found in your order confirmation email or on the orders page in your Nike account. For retail orders it will be on your receipt.

It should be in one of the following formats:

  • C**************

  • T**************

  • G**************

  • P**************

  • 1**************