Nike purchases made between 1 November 2025 and 31 December 2025, have an extended 60-day return policy (some exceptions apply).
If your Nike.com or Nike App purchase isn't quite right, and you have a different size or colour in mind, you can exchange items that are unworn and unwashed and still have their product tags attached within 30 days.
Nike Members can complete their exchange on Nike.com or in the Nike App. Here's how:
If you made your online purchase as a guest, please contact us to organise an exchange.
No, we'll cover the cost of standard delivery for your exchange shipment.
You can take the item you want to exchange and your proof of purchase back to the original purchase location. Note that Nike Clearance store purchases are final and cannot be returned or exchanged unless defective or faulty.