GET HELP

We try to make shopping Nike fast and easy. Here are a few reasons you may get an error message when trying to place an order:

• If your delivery address, billing address or payment details are incorrect or incomplete.
• If we're unable to deliver to the delivery address—note that we don't deliver to PO boxes, re-shippers or freight-forwarding services.
• If an item in your bag has sold out between the time you added it to your bag and when you tried to place the order.
• If you have an item in your bag that isn't eligible for a promo code that you're trying to redeem.

If you're still having issues, try the troubleshooting steps below.