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You can return or exchange most Nike items within 30 days of an online order delivery or Nike store purchase. Here's what you need to know: - Items must be __unworn, unwashed and still have their product tags__ attached. - [Some exceptions apply](https://www.nike.com/ie/help/a/return-exceptions). - Proof of purchase is required. - Custom Nike By You sneakers and custom Jersey By You football shirts cannot be returned or exchanged. - Nike x LEGO® brick sets must be sealed and unopened to return them. - As stated on your receipt, Nike Clearance store purchases are final—items cannot be returned or exchanged unless they are defective or faulty or if they were purchased in Israel or Spain (please note that returns policy timeframes may vary by store location). - Returns are free for Nike Members and guests. Shop Nike Find a Nike Store Learn How To Return *Please note, if you purchased Nike items at another retailer, you'll need to return the purchase to that retailer.* ## FAQs How do I return a Nike.com or Nike App order? Nike Members and guests can return orders at select Nike stores or send their return back to us. Check out [our return instructions](https://www.nike.com/ie/help/a/how-to-return) for more information. How do I return a Nike store purchase? Returning your Nike store purchase is easy. Take your items that are unworn and unwashed and still have their product tags attached back to the original purchase location with your proof of purchase ([some exceptions apply](https://www.nike.com/ie/help/a/return-exceptions)). Please note, you cannot send a Nike store return by post; you'll need to return it to the original purchase location. If you are unable to return the items at the same store, please [contact us](https://www.nike.com/ie/help/#contact) to discuss your options. Can I return Nike By You orders? No, custom Nike By You sneakers and custom Jersey By You football shirts cannot be returned or exchanged unless they are defective or faulty. Can I return defective or faulty items? We stand behind our shoes and gear. If you have a potentially defective or faulty item, please see our [warranty information](https://www.nike.com/ie/help/a/shoe-warranty) for additional details and next steps. If you have a potentially defective or faulty Hyperice item, please [contact Hyperice directly](mailto:HypercareEU@hyperice.com) and refer to the [Hyperice warranty information](https://hyperice.zendesk.com/hc/en-us/articles/25733403808155-International-Hyperice-Warranty-Information) for additional details. If you have a Nike X LEGO brick set with missing or damaged parts, you can [request replacement pieces directly from the LEGO website](https://www.nike.com/ie/help/a/lego). ### Related - [How do I return my Nike order?](https://www.nike.com/how-to-return) ## Contact Us Chat Icon ### Chat with us 7:00 - 00:00 Monday - Sunday Phone Icon ### Call us +353 (0) 15621318 8:00 - 20:00 Monday - Friday 8:00 - 17:00 Saturday Store Icon ### Find a Store Resources [Gift Cards](https://www.nike.com/ie/gift-cards) [Find a Store](https://www.nike.com/ie/retail/) [Nike Journal](https://www.nike.com/ie/stories) [Become a Member](https://www.nike.com/ie/membership) [Feedback](https://www.nike.com#site-feedback) [Promo Codes](https://www.nike.com/ie/promo-code) [Product Advice](https://www.nike.com/ie/product-advice) [Running Shoe Finder](https://www.nike.com/ie/running/shoe-finder) Help [Get Help](https://www.nike.com/ie/help) [Order Status](https://www.nike.com/ie/orders/details) [Shipping and Delivery](https://www.nike.com/ie/help/a/shipping-delivery-eu) [Returns](https://www.nike.com/ie/help/a/returns-policy-eu) [Payment Options](https://www.nike.com/ie/help/a/payment-options-eu) [Contact Us](https://www.nike.com/ie/help/#contact) [Reviews](https://www.nike.com/ie/help/a/reviews) Company [About Nike](https://about.nike.com/) [News](https://news.nike.com/) [Careers](https://jobs.nike.com/) [Investors](https://investors.nike.com/) [Sustainability](https://www.nike.com/ie/sustainability) [Accountability](https://www.nike.com/ie/en/accessibility/statement) [Purpose](https://www.nike.com/ie/purpose) [Nike Coaching](https://www.nike.com/ie/coaching) Community Discounts [Student](https://services.sheerid.com/verify/68d15e386bcf0b059b3b1708/?locale=en-GB) [Teacher](https://urldefense.com/v3/__https://services.sheerid.com/verify/68dcfa47c3f2fd1cd3069a9c/?locale=en-GB__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx4Mc-D7Vg%24) [First Responders](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55da9273c5b3a03a5aa8e/?locale=en-GB__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx5my0S4tQ%24) [Medical Professionals](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55e0d273c5b3a03a5b0ac/?locale=en-GB__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx715S7Egg%24) [Resources](https://www.nike.com/ie/help) [Gift Cards](https://www.nike.com/ie/gift-cards) [Find a Store](https://www.nike.com/ie/retail/) [Nike Journal](https://www.nike.com/ie/stories) [Become a Member](https://www.nike.com/ie/membership) [Feedback](https://www.nike.com#site-feedback) [Promo Codes](https://www.nike.com/ie/promo-code) [Product Advice](https://www.nike.com/ie/product-advice) [Running Shoe Finder](https://www.nike.com/ie/running/shoe-finder) [Help](https://www.nike.com/ie/help) [Get Help](https://www.nike.com/ie/help) [Order Status](https://www.nike.com/ie/orders/details) [Shipping and Delivery](https://www.nike.com/ie/help/a/shipping-delivery-eu) [Returns](https://www.nike.com/ie/help/a/returns-policy-eu) [Payment Options](https://www.nike.com/ie/help/a/payment-options-eu) [Contact Us](https://www.nike.com/ie/help/#contact) [Reviews](https://www.nike.com/ie/help/a/reviews) [Company](https://about.nike.com/en) [About Nike](https://about.nike.com/) [News](https://news.nike.com/) [Careers](https://jobs.nike.com/) [Investors](https://investors.nike.com/) [Sustainability](https://www.nike.com/ie/sustainability) [Accountability](https://www.nike.com/ie/en/accessibility/statement) [Purpose](https://www.nike.com/ie/purpose) [Nike Coaching](https://www.nike.com/ie/coaching) ## Community Discounts [Student](https://services.sheerid.com/verify/68d15e386bcf0b059b3b1708/?locale=en-GB) [Teacher](https://urldefense.com/v3/__https://services.sheerid.com/verify/68dcfa47c3f2fd1cd3069a9c/?locale=en-GB__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx4Mc-D7Vg%24) [First Responders](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55da9273c5b3a03a5aa8e/?locale=en-GB__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx5my0S4tQ%24) [Medical Professionals](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55e0d273c5b3a03a5b0ac/?locale=en-GB__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx715S7Egg%24) Ireland - © 2026 Nike, Inc. 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