IMPORTANT NOTICE:
Nike's only official consumer support contact details are those published directly on Nike.com.
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We occasionally hold a draw for our most in-demand SNKRS styles. You'll follow the same steps for draws as other SNKRS releases (you'll need to sign in using your Nike Member Profile). And be sure to keep your browser tab open until you know if you've got a pair.
Here's how a draw differs from lining up for a SNKRS release:
You can learn more in our draw terms and conditions.
You can join each draw once.
Draw entries can't be changed once they've been submitted. Make sure you check your selected size before joining.
No, when you join a draw, you're agreeing to purchase the shoes. But if you've changed your mind, you can return them. Please refer to our terms and conditions for more information.
If you're not selected, you won't be able to purchase the shoes and you won't be charged. Be sure to keep your browser tab open until you're notified.
Keep your browser window open for a few minutes—a message will pop up to let you know if you got a pair or not. We'll also send you an email to let you know, usually within 30 minutes.