GET HELP

What can we help you with?

Do Nike shoes have a warranty?

We stand behind our shoes and gear because we want you to stay in the game—or get back to it quickly. If your Nike shoes or gear develop a material or workmanship fault within two years of the manufacture date on your item's tag, we can help. Find your purchase type below to see your options.

Purchase type

Nike App and Nike.com

Within 30 days of purchase date: You can return defective or faulty products within 30 days of purchase for a full refund.
More than 30 days past purchase date: You can still return faulty items within two years of the manufacture date on the product tag by contacting us.

Nike-authorised stores

You'll need to return your Nike items to the store where you made your purchase. If you're unable to return your items at the store or were directed back to Nike, you may be able to file a claim with us. Your purchase is eligible for up to 30 days from the purchase date.

Additionally, you will need a valid invoice or receipt that clearly shows the purchase date, place of purchase and purchase amount. If your Nike items meet these criteria, contact us to file a claim for your purchase.

FAQs

How do I request replacement pieces for a Nike X LEGO® brick set?

If you have a Nike X LEGO brick set with missing or damaged parts, you can request replacement pieces directly from the LEGO website.

Contact Us

Company info & enquiries

1800 1855 0323
DID +63 2 8271 2599
10:00 – 19:00
Monday - Friday

COMPANY INFO & ENQUIRIES

Please see our Corporate Contact Options