CAN I CANCEL OR CHANGE MY NIKE.COM ORDER?
Yes, if you act fast you can cancel your order within 30 minutes of placing it.
To cancel an order, first go to your orders page. If you're not signed in, you'll need to enter the order number from your confirmation email, along with your email address. Select the order, then click the "Cancel" button and follow the prompts.
If 30 minutes have passed since placing your order, you won't see the cancel button or be able to cancel your order. But don't worry—you can return your items for any reason within 30 days.
If you need to change an item's colour, size or quantity, or your delivery address—simply cancel your original order and place a new one.
You can change the delivery address of a Nike By You order by giving us a call.