Please be aware we've temporarily extended our delivery time frames. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Nike.com orders are processed, dispatched and delivered Monday–Friday, excluding national holidays, and arrive within 4–13 business days. During checkout, we'll provide you with the estimated delivery date based on your order's delivery address.

Delivery is free for orders of R 4,400 or more. A delivery fee of R 250 will apply to orders less than R 4,400.


Does my order need to go through customs?
Because your order is dispatched internationally, it has to be cleared through customs. Don't worry—just confirm your information at checkout and we'll handle clearing your order. The delivery date provided at checkout accounts for clearance times.

What about duties and taxes?
We eliminate the guesswork for you. All applicable taxes and duties are included in your order total at checkout.

When will my Nike By You shoes be delivered?
Custom Nike By You shoes may take up to five weeks to be built and delivered.

Can I have my delivery expedited?
We deliver your order as quickly as possible so you can get out there and enjoy your shoes and gear. Expedited delivery isn't currently available.

  • Orders are processed Monday–Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
  • Orders can't be delivered to PO boxes, Nike stores, re-shippers or package-forwarding services.
  • Orders can't be delivered to addresses outside of the country or region where they were placed. But you can shop Nike.com on a number of sites globally.
  • Your refund includes the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.
What Are Nike.com's Delivery Options? | Nike Help

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