[Skip to main content](https://www.nike.com#skip-to-content)[Accessibility at Nike](https://www.nike.com/accessibility#introduction) - [](https://www.nike.com/jordan) - [](https://www.nike.com/w/converse-akmjx) - [Find a Store](https://www.nike.com/retail) - [Help](https://www.nike.com/help) [Help](https://www.nike.com/help) - [Order Status](https://www.nike.com/orders/details/) - [Shipping & Delivery](https://www.nike.com/help/a/shipping-delivery) - [Returns](https://www.nike.com/help/a/returns-policy) - [Order Cancellation](https://www.nike.com/help/a/change-cancel-order) - [Size Charts](https://www.nike.com/help/a/size-charts) - [Contact Us](https://www.nike.com/help/#contact) - [Membership](https://www.nike.com/membership) - [Promotions & Discounts](https://www.nike.com/promo-code) - [Product Advice](https://www.nike.com/product-advice) - [Send Us Feedback](https://www.nike.com#site-feedback) - [Join Us](https://www.nike.com/membership) - [Sign In](https://www.nike.com/register) [](https://www.nike.com) - [Men](https://www.nike.com/men) - [Limited Time](https://www.nike.com/w/mens-back-to-school-sale-2083cznik1) - [Extra 25% Off Select Styles](https://www.nike.com/w/mens-back-to-school-sale-2083cznik1) - [New & Featured](https://www.nike.com/w/new-mens-3n82yznik1) - [New Arrivals](https://www.nike.com/w/new-mens-3n82yznik1) - [Best Sellers](https://www.nike.com/w/mens-best-76m50znik1) - [Latest Drops](https://www.nike.com/w/new-upcoming-drops-k0gk) - [Back to School Shop](https://www.nike.com/w/back-to-school-840ik) - [SNKRS Launch Calendar](https://www.nike.com/launch) - [Shoes](https://www.nike.com/w/mens-shoes-nik1zy7ok) - [All Shoes](https://www.nike.com/w/mens-shoes-nik1zy7ok) - [Basketball](https://www.nike.com/w/mens-basketball-shoes-3glsmznik1zy7ok) - [Jordan](https://www.nike.com/w/mens-jordan-shoes-37eefznik1zy7ok) - [Lifestyle](https://www.nike.com/w/mens-lifestyle-shoes-13jrmznik1zy7ok) - [Running](https://www.nike.com/w/mens-running-shoes-37v7jznik1zy7ok) - [Sandals & Slides](https://www.nike.com/w/mens-sandals-slides-fl76znik1) - [Training & Gym](https://www.nike.com/w/mens-training-gym-shoes-58jtoznik1zy7ok) - [Custom Shoes](https://www.nike.com/w/mens-nike-by-you-shoes-6ealhznik1zy7ok) - [Clothing](https://www.nike.com/w/mens-clothing-6ymx6znik1) - [All Clothing](https://www.nike.com/w/mens-clothing-6ymx6znik1) - [Jackets & Vests](https://www.nike.com/w/mens-jackets-vests-50r7yznik1) - [Pants](https://www.nike.com/w/mens-pants-and-tights-2kq19znik1) - [Shorts](https://www.nike.com/w/mens-shorts-38fphznik1) - [Sweats & Sweatshirts](https://www.nike.com/w/mens-fleece-4xh6qznik1) - [Swim](https://www.nike.com/w/mens-surf-swimming-3c2djznik1) - [Tops & Graphic Tees](https://www.nike.com/w/mens-tops-t-shirts-9om13znik1) - [Accessories](https://www.nike.com/w/mens-accessories-equipment-awwpwznik1) - [All Accessories](https://www.nike.com/w/mens-accessories-equipment-awwpwznik1) - [Bags & Backpacks](https://www.nike.com/w/mens-bags-and-backpacks-9xy71znik1) - [Hats & Headwear](https://www.nike.com/w/mens-hats-visors-and-headbands-52r49znik1) - [Socks](https://www.nike.com/w/mens-socks-7ny3qznik1) - [Sunglasses](https://www.nike.com/w/sunglasses-arlyp) - [Shop By Sport](https://www.nike.com/gear-up) - [All Conditions Gear](https://www.nike.com/acg) - [Baseball](https://www.nike.com/w/mens-baseball-99fchznik1) - [Basketball](https://www.nike.com/w/mens-basketball-3glsmznik1) - [Football](https://www.nike.com/w/mens-football-3hj8mznik1) - [Golf](https://www.nike.com/w/mens-golf-23q9wznik1) - [Locker Room](https://www.nike.com/LockerRoom) - [Running](https://www.nike.com/w/mens-running-37v7jznik1) - [Skateboarding](https://www.nike.com/w/mens-skateboarding-8mfrfznik1) - [Soccer](https://www.nike.com/w/mens-soccer-1gdj0znik1) - [Tennis](https://www.nike.com/w/mens-tennis-ed1qznik1) - [Training](https://www.nike.com/w/mens-training-gym-58jtoznik1) - [Women](https://www.nike.com/women) - [Limited Time](https://www.nike.com/w/womens-back-to-school-sale-2083cz5e1x6) - [Extra 25% Off Select Styles](https://www.nike.com/w/womens-back-to-school-sale-2083cz5e1x6) - [New & Featured](https://www.nike.com/w/new-womens-3n82yz5e1x6) - [New Arrivals](https://www.nike.com/w/new-womens-3n82yz5e1x6) - [Best Sellers](https://www.nike.com/w/womens-best-5e1x6z76m50) - [Back to School Shop](https://www.nike.com/w/back-to-school-840ik) - [SNKRS Launch Calendar](https://www.nike.com/launch) - [Shop by Color](https://www.nike.com/w/womens-matching-sets-clothing-2lukpz5e1x6z6ymx6) - [Dark Neutrals](https://www.nike.com/w/womens-color-shop-brown-4elb3z5e1x6) - [Illusion Green](https://www.nike.com/w/womens-color-shop-green-5e1x6z9cm3q) - [Midnight Blue](https://www.nike.com/w/womens-color-shop-blues-5e1x6z7wk8r) - [Pink Rise](https://www.nike.com/w/womens-color-shop-fierce-pinks-4x3uaz5e1x6) - [Warm Neutrals](https://www.nike.com/w/womens-color-shop-new-neutrals-5e1x6z98ed2) - [Accessories](https://www.nike.com/w/womens-accessories-equipment-5e1x6zawwpw) - [All Accessories](https://www.nike.com/w/womens-accessories-equipment-5e1x6zawwpw) - [Bags & Backpacks](https://www.nike.com/w/womens-bags-and-backpacks-5e1x6z9xy71) - [Hats & Headwear](https://www.nike.com/w/womens-hats-visors-and-headbands-52r49z5e1x6) - [Socks](https://www.nike.com/w/womens-socks-5e1x6z7ny3q) - [Sunglasses](https://www.nike.com/w/sunglasses-arlyp) - [Shoes](https://www.nike.com/w/womens-shoes-5e1x6zy7ok) - [All Shoes](https://www.nike.com/w/womens-shoes-5e1x6zy7ok) - [Basketball](https://www.nike.com/w/womens-basketball-shoes-3glsmz5e1x6zy7ok) - [Jordan](https://www.nike.com/w/womens-jordan-shoes-37eefz5e1x6zy7ok) - [Lifestyle](https://www.nike.com/w/womens-lifestyle-shoes-13jrmz5e1x6zy7ok) - [Running](https://www.nike.com/w/womens-running-shoes-37v7jz5e1x6zy7ok) - [Sandals & Slides](https://www.nike.com/w/womens-sandals-slides-5e1x6zfl76) - [Training & Gym](https://www.nike.com/w/womens-training-gym-shoes-58jtoz5e1x6zy7ok) - [Custom Shoes](https://www.nike.com/w/womens-nike-by-you-shoes-5e1x6z6ealhzy7ok) - [Clothing](https://www.nike.com/w/womens-clothing-5e1x6z6ymx6) - [All Clothing](https://www.nike.com/w/womens-clothing-5e1x6z6ymx6) - [Bras](https://www.nike.com/w/womens-sports-bras-40qgmz5e1x6) - [Leggings](https://www.nike.com/w/womens-tights-leggings-29sh2z5e1x6) - [Matching Sets](https://www.nike.com/w/womens-matching-sets-clothing-2lukpz5e1x6z6ymx6) - [Jackets & Vests](https://www.nike.com/w/womens-jackets-vests-50r7yz5e1x6) - [Pants](https://www.nike.com/w/womens-pants-and-tights-2kq19z5e1x6) - [Shorts](https://www.nike.com/w/womens-shorts-38fphz5e1x6) - [Skirts & Dresses](https://www.nike.com/w/womens-skirts-and-dresses-5e1x6z8y3qp) - [Sweats & Sweatshirts](https://www.nike.com/w/womens-fleece-4xh6qz5e1x6) - [Swim](https://www.nike.com/w/womens-surf-swimming-3c2djz5e1x6) - [Tops & Graphics Tees](https://www.nike.com/w/womens-tops-t-shirts-5e1x6z9om13) - [Shop By Sport](https://www.nike.com/gear-up) - [All Conditions Gear](https://www.nike.com/acg) - [Basketball](https://www.nike.com/w/womens-basketball-3glsmz5e1x6) - [Cheer](https://www.nike.com/w/womens-cheerleading-1cyjkz5e1x6) - [Golf](https://www.nike.com/w/womens-golf-23q9wz5e1x6) - [Locker Room](https://www.nike.com/LockerRoom) - [Running](https://www.nike.com/w/womens-running-37v7jz5e1x6) - [Soccer](https://www.nike.com/w/womens-soccer-1gdj0z5e1x6) - [Softball](https://www.nike.com/w/womens-softball-2dlpvz5e1x6) - [Tennis](https://www.nike.com/w/womens-tennis-5e1x6zed1q) - [Training](https://www.nike.com/w/womens-training-gym-58jtoz5e1x6) - [Volleyball](https://www.nike.com/w/womens-volleyball-5e1x6ztc2u) - [Kids](https://www.nike.com/kids) - [Limited Time](https://www.nike.com/w/kids-back-to-school-sale-2083czv4dh) - [Extra 25% Off Select Styles](https://www.nike.com/w/kids-back-to-school-sale-2083czv4dh) - [Get Set for School](https://www.nike.com/back-to-school) - [New Arrivals](https://www.nike.com/w/new-kids-3n82yzv4dh) - [Best Sellers](https://www.nike.com/w/kids-best-76m50zv4dh) - [Back to School Shop](https://www.nike.com/w/kids-back-to-school-840ikzv4dh) - [Back to School Shoes](https://www.nike.com/w/kids-back-to-school-shoes-840ikzv4dhzy7ok) - [Back to School Clothing](https://www.nike.com/w/kids-back-to-school-clothing-6ymx6z840ikzv4dh) - [Bags & Backpacks](https://www.nike.com/w/back-to-school-bags-and-backpacks-840ikz9xy71) - [Nike x LEGO®](https://www.nike.com/w/nike-lego-collection-58jr) - [Teens](https://www.nike.com/teens) - [Shoes](https://www.nike.com/w/kids-shoes-v4dhzy7ok) - [All Shoes](https://www.nike.com/w/kids-shoes-v4dhzy7ok) - [Big Kids (7-15 yrs)](https://www.nike.com/w/big-kids-shoes-agibjzv4dhzy7ok) - [Little Kids (3-7 yrs)](https://www.nike.com/w/little-kids-shoes-6dacezv4dhzy7ok) - [Baby & Toddler (0-3 yrs)](https://www.nike.com/w/baby-toddler-kids-shoes-2j488zv4dhzy7ok) - [Basketball](https://www.nike.com/w/kids-basketball-shoes-3glsmzv4dhzy7ok) - [Jordan](https://www.nike.com/w/kids-jordan-shoes-37eefzv4dhzy7ok) - [Lifestyle](https://www.nike.com/w/kids-lifestyle-shoes-13jrmzv4dhzy7ok) - [Running](https://www.nike.com/w/kids-running-shoes-37v7jzv4dhzy7ok) - [Sandals & Slides](https://www.nike.com/w/kids-sandals-slides-fl76zv4dh) - [Clothing](https://www.nike.com/w/kids-clothing-6ymx6zv4dh) - [All Clothing](https://www.nike.com/w/kids-clothing-6ymx6zv4dh) - [Big Kids (7-15 yrs)](https://www.nike.com/w/big-kids-clothing-6ymx6zagibjzv4dh) - [Little Kids (3-7 yrs)](https://www.nike.com/w/little-kids-clothing-6dacez6ymx6zv4dh) - [Baby & Toddler (0-3 yrs)](https://www.nike.com/w/baby-toddler-kids-clothing-2j488z6ymx6zv4dh) - [Bras & Tights](https://www.nike.com/w/kids-bras-tights-88mejzv4dh) - [Jackets & Vests](https://www.nike.com/w/kids-jackets-vests-50r7yzv4dh) - [Pants](https://www.nike.com/w/kids-pants-and-tights-2kq19zv4dh) - [Shorts](https://www.nike.com/w/kids-shorts-38fphzv4dh) - [Skirts & Dresses](https://www.nike.com/w/kids-skirts-and-dresses-8y3qpzv4dh) - [Sweats & Sweatshirts](https://www.nike.com/w/kids-fleece-4xh6qzv4dh) - [Swim](https://www.nike.com/w/kids-surf-swimming-3c2djzv4dh) - [Tops & Graphic Tees](https://www.nike.com/w/kids-tops-t-shirts-9om13zv4dh) - [Accessories](https://www.nike.com/w/kids-accessories-equipment-awwpwzv4dh) - [All Accessories](https://www.nike.com/w/kids-accessories-equipment-awwpwzv4dh) - [Bags & Backpacks](https://www.nike.com/w/kids-bags-and-backpacks-9xy71zv4dh) - [Hats & Headwear](https://www.nike.com/w/kids-hats-visors-and-headbands-52r49zv4dh) - [Socks](https://www.nike.com/w/kids-socks-7ny3qzv4dh) - [Shop By Sport](https://www.nike.com/gear-up) - [Basketball](https://www.nike.com/w/kids-basketball-3glsmzv4dh) - [Gymnastics](https://www.nike.com/w/gymnastics-dance-inspired-2obuy) - [Fan Gear](https://www.nike.com/fan-gear) - [Football](https://www.nike.com/w/kids-football-3hj8mzv4dh) - [Running](https://www.nike.com/w/kids-running-37v7jzv4dh) - [Soccer](https://www.nike.com/w/kids-soccer-1gdj0zv4dh) - [Jordan](https://www.nike.com/jordan) - [Limited Time](https://www.nike.com/w/back-to-school-sale-jordan-2083cz37eef) - [Extra 25% Off Select Styles](https://www.nike.com/w/back-to-school-sale-jordan-2083cz37eef) - [New & Featured](https://www.nike.com/w/new-jordan-37eefz3n82y) - [New Arrivals](https://www.nike.com/w/new-jordan-37eefz3n82y) - [Best Sellers](https://www.nike.com/w/best-jordan-37eefz76m50) - [Heat Check](https://www.nike.com/w/jordan-heat-check-1n7xt) - [Back to School Shop](https://www.nike.com/w/back-to-school-jordan-37eefz840ik) - [Men](https://www.nike.com/w/mens-jordan-37eefznik1) - [Shop All](https://www.nike.com/w/mens-jordan-37eefznik1) - [Shoes](https://www.nike.com/w/mens-jordan-shoes-37eefznik1zy7ok) - [AJ1](https://www.nike.com/w/mens-jordan-1-shoes-4fokyznik1zy7ok) - [Clothing](https://www.nike.com/w/mens-jordan-clothing-37eefz6ymx6znik1) - [Accessories](https://www.nike.com/w/jordan-accessories-equipment-37eefzawwpw) - [Women](https://www.nike.com/w/womens-jordan-37eefz5e1x6) - [Shop All](https://www.nike.com/w/womens-jordan-37eefz5e1x6) - [Shoes](https://www.nike.com/w/womens-jordan-shoes-37eefz5e1x6zy7ok) - [AJ1](https://www.nike.com/w/womens-jordan-1-shoes-4fokyz5e1x6zy7ok) - [Clothing](https://www.nike.com/w/womens-jordan-clothing-37eefz5e1x6z6ymx6) - [Accessories](https://www.nike.com/w/jordan-accessories-equipment-37eefzawwpw) - [Kids](https://www.nike.com/w/kids-jordan-37eefzv4dh) - [Shop All](https://www.nike.com/w/kids-jordan-37eefzv4dh) - [Shoes](https://www.nike.com/w/kids-jordan-shoes-37eefzv4dhzy7ok) - [AJ1](https://www.nike.com/w/jordan-1-shoes-1onraz3aqegz4fokyzy7ok) - [Clothing](https://www.nike.com/w/kids-jordan-clothing-37eefz6ymx6zv4dh) - [Accessories](https://www.nike.com/w/kids-jordan-accessories-equipment-37eefzawwpwzv4dh) - Sport - [Basketball](https://www.nike.com/w/jordan-basketball-37eefz3glsm) - [Golf](https://www.nike.com/w/jordan-golf-23q9wz37eef) - [Cleats](https://www.nike.com/w/jordan-cleats-spikes-37eefz5ufbh) - [NikeSKIMS](https://www.nike.com/nikeskims) - [All Shoes](https://www.nike.com/w/nikeskims-shoes-b2asdzy7ok) - [NikeSKIMS Rift](https://www.nike.com/w/nikeskims-shoes-b2asdzy7ok) - [All Clothing](https://www.nike.com/w/nikeskims-b2asd) - [Bras](https://www.nike.com/w/nikeskims-sports-bras-40qgmzb2asd) - [Jackets](https://www.nike.com/w/nikeskims-jackets-vests-50r7yzb2asd) - [Leggings](https://www.nike.com/w/nikeskims-tights-leggings-29sh2zb2asd) - [Shorts](https://www.nike.com/w/nikeskims-shorts-38fphzb2asd) - [Tops and Tanks](https://www.nike.com/w/nikeskims-tops-t-shirts-9om13zb2asd) - [Accessories](https://www.nike.com/w/nikeskims-accessories-equipment-awwpwzb2asd) - [Shop by Color](https://www.nike.com/w/nikeskims-b2asd) - [Cobalt](https://www.nike.com/w/nikeskims-dark-sepia-81pvm) - [Ivory](https://www.nike.com/w/nikeskims-ditsy-floral-894k5) - [Obsidian](https://www.nike.com/w/nikeskims-ivory-c0ud) - [Phoenix](https://www.nike.com/w/nikeskims-black-90poyzb2asd) - [Shop by Material](https://www.nike.com/w/nikeskims-b2asd) - [Airy](https://www.nike.com/w/nikeskims-nikeskims-shine-aq8qbzb2asd) - [Matte](https://www.nike.com/w/nikeskims-nikeskims-matte-5s3enzb2asd) - [Satin Shine](https://www.nike.com/w/nikeskims-nikeskims-airy-5c1qqzb2asd) - [Seamless](https://www.nike.com/w/nikeskims-nikeskims-seamless-6lh4szb2asd) - [Stretch Knit](https://www.nike.com/w/nikeskims-nikeskims-stretch-knit-21jwlzb2asd) - [Studio Stretch](https://www.nike.com/w/nikeskims-studio-stretch-admbq) - [NikeSKIMS Guides](https://www.nike.com/w/nikeskims-b2asd) - [NikeSKIMS Lookbook](https://www.nike.com/nikeskims-lookbook) - [NikeSKIMS Bra Guide](https://www.nike.com/nikeskims-bra-guide) - [NikeSKIMS Fabric Guide](https://www.nike.com/nikeskims-collection-guide) - [Back to School](https://www.nike.com/back-to-school) - [Sale](https://www.nike.com/w/back-to-school-sale-2083c) - [Limited Time](https://www.nike.com/w/back-to-school-sale-2083c) - [Extra 25% Off Select Styles](https://www.nike.com/w/back-to-school-sale-2083c) - [Men](https://www.nike.com/w/mens-back-to-school-sale-shoes-2083cznik1zy7ok) - [Shoes](https://www.nike.com/w/mens-back-to-school-sale-shoes-2083cznik1zy7ok) - [Clothing](https://www.nike.com/w/mens-back-to-school-sale-clothing-2083cz6ymx6znik1) - [Accessories](https://www.nike.com/w/mens-back-to-school-sale-accessories-equipment-2083czawwpwznik1) - [Shop All](https://www.nike.com/w/mens-back-to-school-sale-2083cznik1) - [Women](https://www.nike.com/w/womens-back-to-school-sale-shoes-2083cz5e1x6zy7ok) - [Shoes](https://www.nike.com/w/womens-back-to-school-sale-shoes-2083cz5e1x6zy7ok) - [Clothing](https://www.nike.com/w/womens-back-to-school-sale-clothing-2083cz5e1x6z6ymx6) - [Accessories](https://www.nike.com/w/womens-back-to-school-sale-accessories-equipment-2083cz5e1x6zawwpw) - [Shop All](https://www.nike.com/w/womens-back-to-school-sale-2083cz5e1x6) - [Kids](https://www.nike.com/w/kids-back-to-school-sale-shoes-2083czv4dhzy7ok) - [Shoes](https://www.nike.com/w/kids-back-to-school-sale-shoes-2083czv4dhzy7ok) - [Clothing](https://www.nike.com/w/kids-back-to-school-sale-clothing-2083cz6ymx6zv4dh) - [Accessories](https://www.nike.com/w/kids-back-to-school-sale-accessories-equipment-2083czawwpwzv4dh) - [Shop All](https://www.nike.com/w/kids-back-to-school-sale-2083czv4dh) - [Jordan](https://www.nike.com/w/back-to-school-sale-jordan-2083cz37eef) - [Shoes](https://www.nike.com/w/back-to-school-sale-jordan-shoes-2083cz37eefzy7ok) - [Clothing](https://www.nike.com/w/back-to-school-sale-jordan-clothing-2083cz37eefz6ymx6) - [Accessories](https://www.nike.com/w/kids-jordan-accessories-equipment-37eefzawwpwzv4dh) - [Shop All](https://www.nike.com/w/back-to-school-sale-jordan-2083cz37eef) Cancel Cancel Ask NikeAI Popular Search Terms [jordan kids](https://www.nike.com/w?q=jordan%20kids&vst=jordan%20kids)[basketball](https://www.nike.com/w?q=basketball&vst=basketball)[shoes](https://www.nike.com/w?q=shoes&vst=shoes)[kids' shoes](https://www.nike.com/w?q=kids%27%20shoes&vst=kids%27%20shoes)[jordan](https://www.nike.com/w?q=jordan&vst=jordan)[jordan 4](https://www.nike.com/w?q=jordan%204&vst=jordan%204)[air max](https://www.nike.com/w?q=air%20max&vst=air%20max)[soccer cleats](https://www.nike.com/w?q=soccer%20cleats&vst=soccer%20cleats) [](https://www.nike.com/favorites "Favorites")[](https://www.nike.com/cart "Bag Items: 0") # [GET HELP](https://www.nike.com/help) What can we help you with?searchIcon What can we help you with? ## Do Nike Shoes Have a Warranty? We stand behind our shoes and gear because we want you to stay in the game—or get back to it quickly. If you believe your item has developed a *material or workmanship flaw within two years of the manufacture date* on your item’s tag, you can send it to us for an inspection. If we find a defect, we’ll make it right. Find your purchase type below for more information and next steps to have your item inspected. Note that some Nike products have specific written guarantees and/or warranties. In that instance, details and return information will be included on the label, hang tag, or warranty card that was included with the item. ## Purchase Type Nike App and Nike.com - __Within 60 days of purchase date:__ You can [return your items for a refund or exchange for an eligible item](https://www.nike.com/help/a/how-to-return) within 60 days. - __More than 60 days past purchase date:__ If it’s within two years of the manufacture date on the product tag, or within one year of the purchase date for NikeSKIMS items, you can ship the item to us for an inspection. Please [contact us](https://www.nike.com/help/#contact) for help. Nike Stores - __Within 60 days of purchase date:__ Take your items to a [Nike store near you](https://www.nike.com/retail) to return them. - __More than 60 days past purchase date:__ If it’s within two years of the manufacture date on the product tag, or within one year of the purchase date for NikeSKIMS items, you can ship the item to us for an inspection. Please [contact us](https://www.nike.com/help/#contact) for help. Nike-authorized Stores You’ll need to return your Nike items to the store where you purchased them. If you can’t return your items at the original place of purchase, or if the store referred you back to Nike, please use our [claim submission form](https://www.nikeclaims.com/). To file a claim, you’ll need the following information ready: - Place of purchase - Date of purchase - Date of manufacture (found on the product tag) - Style code (nine digit code in the format of xxxxxx-xxx, found on the shoe box or the tag) - Receipt amount - Mailing and shipping address We’ll inspect your item and if your claim is approved, we’ll email you a Nike gift card to use on Nike.com or in the Nike App, and we’ll recycle the flawed item. ## FAQs What issues are not eligible? We’ll inspect your item to confirm if there is a material or workmanship flaw. Note that the following are not considered a material or workmanship flaw and are not eligible: - Normal wear and tear - Excessive wear or misuse - Excessive dirt In addition, the following items are not eligible for inspection: - Items with any product alteration - Items purchased from unauthorized retailers or resellers How do I request replacement pieces for a Nike x LEGO® brick set? If you have a Nike x LEGO brick set with missing or damaged parts, you can [request replacement pieces directly from the LEGO website](https://www.lego.com/en-us/service/replacement-parts). Do NikeSKIMS items have a warranty? You can return potentially defective or flawed items within one year of the purchase date. Please [contact us](https://www.nike.com/help/#contact) for help. Do Hyperice items have a warranty? Yes, Hyperice items have a one year warranty. If you have a potentially defective or flawed Hyperice item, please [contact Hyperice directly](mailto:customersupport@hyperice.com) (even if it’s within 60 days of purchase). Do Nike tennis shoes have an outsole guarantee? Yes, select tennis shoe styles have a six-month rubber Outsole Durability Guarantee. Eligible styles will include a warranty card in the box. If you experience a material workmanship flaw, consult the card for more information. If the flaw doesn't meet the criteria on the warranty card *and* you purchased your shoes directly from Nike.com, the Nike App, or at a Nike store, refer to your purchase type above to return your items. Purchases made at a Nike-authorized retailer should be returned to that retailer. If the retailer directs you back to us, you may still be able to set up a claim. Please visit [nikeclaims.com](http://www.nikeclaims.com/) for more information. Do Nike Vision sunglasses have a warranty? Yes, sunglasses purchased on Nike.com, in the Nike App, or at a Nike store are covered by our standard return policy (see purchase types above). Sunglasses purchased at a Nike-authorized retailer are warrantied for up to one year. If they have a manufacture flaw, please first contact the Nike-authorized retailer where you bought them. If the retailer refers you back to us, please call the Nike Vision Team at [800-544-1336](tel:18005441336) or you can email [warranty@nikevision.com](mailto:warranty@nikevision.com) for help. Please note: - Warranty is valid only if purchased through a Nike-authorized Vision dealer. - Nike Vision does not warranty against lost items or scratched lenses. - Nike Vision frames with prescription lenses are warrantied against all manufacturer defects through your eye care provider. Please contact your provider for assistance with your prescription eyewear claim. Does Nike swimwear have a warranty? Yes, swimwear purchased on Nike.com, in the Nike App, or at a Nike store are covered by our standard return policy (see purchase types above). Nike swimwear items purchased at a U.S. Nike-authorized retailer that has developed a material or workmanship flaw within *one year* of the manufacture date, and the retailer has referred you to Nike, please take the following steps: 1. Securely package your Nike swimwear. 2. Within the package, please include a note with this information: 1. Your name, address, and phone number 2. Your email address 3. Brief explanation of the issue with the swimwear 3. Send your product to: Nike Swimwear Customer Support/Nike Claim Perry Ellis International Attn: Quality Department 1820 NE Glisan St., Ste 100 Portland, OR 97232 *Please note: You can find the manufacturing date of your Nike swimwear on the product tag.* If you have questions regarding your Nike swimwear claim please call [800-828-2393](tel:18008282393). Are broken or flawed shoe components eligible for replacement? No, any removable components that come with a shoe, including, but not limited to, shoelaces, charms, insoles, and spikes, are not eligible for replacement. How do I check my claim's status? Please visit [nikeclaims.com](http://www.nikeclaims.com/) to check the status of your claim. ## Need more help? Contact us. Phone Icon ### Company Info & Inquiries 1-800-806-6453 7 am - 4 pm PT Mon - Fri Resources [Gift Cards](https://www.nike.com/gift-cards) [Corporate Sales](https://www.nike.com/corporate-sales) [Find a Store](https://www.nike.com/retail) [Membership](https://www.nike.com/membership) [Nike Journal](https://www.nike.com/stories) [Site Feedback](https://www.nike.com#site-feedback) Help [Get Help](https://www.nike.com/help) [Order Status](https://www.nike.com/orders/details/) [Shipping and Delivery](https://www.nike.com/help/a/shipping-delivery) [Returns](https://www.nike.com/help/a/returns-policy) [Order Cancellation](https://www.nike.com/help/a/change-cancel-order) [Payment Options](https://www.nike.com/help/a/payment-options) [Gift Card Balance](https://www.nike.com/orders/gift-card-lookup) [Contact Us](https://www.nike.com/help/#contact) Company [About Nike](https://about.nike.com/en) [News](http://news.nike.com/) [Careers](https://jobs.nike.com/) [Investors](http://investors.nike.com/) [Purpose](https://purpose.nike.com/) [Sustainability](https://www.nike.com/sustainability) [Accessibility](https://www.nike.com/us/en/accessibility/#introduction) Promotions & Discounts [Student](https://www.nike.com/help/a/student-discount) [Military](https://www.nike.com/help/a/military-discount) [Teacher](https://www.nike.com/help/a/teacher-discount) [First Responders & Medical Professionals](https://www.nike.com/help/a/first-responder-discount) [Birthday](https://www.nike.com/help/a/birthday-terms-promo) [Resources](https://www.nike.com/help) [Gift Cards](https://www.nike.com/gift-cards) [Corporate Sales](https://www.nike.com/corporate-sales) [Find a Store](https://www.nike.com/retail) [Membership](https://www.nike.com/membership) [Nike Journal](https://www.nike.com/stories) [Site Feedback](https://www.nike.com#site-feedback) [Help](https://www.nike.com/help) [Get Help](https://www.nike.com/help) [Order Status](https://www.nike.com/orders/details/) [Shipping and Delivery](https://www.nike.com/help/a/shipping-delivery) [Returns](https://www.nike.com/help/a/returns-policy) [Order Cancellation](https://www.nike.com/help/a/change-cancel-order) [Payment Options](https://www.nike.com/help/a/payment-options) [Gift Card Balance](https://www.nike.com/orders/gift-card-lookup) [Contact Us](https://www.nike.com/help/#contact) [Company](https://about.nike.com/en) [About Nike](https://about.nike.com/en) [News](http://news.nike.com/) [Careers](https://jobs.nike.com/) [Investors](http://investors.nike.com/) [Purpose](https://purpose.nike.com/) [Sustainability](https://www.nike.com/sustainability) [Accessibility](https://www.nike.com/us/en/accessibility/#introduction) [Promotions & Discounts](https://www.nike.com/promo-code) [Student](https://www.nike.com/help/a/student-discount) [Military](https://www.nike.com/help/a/military-discount) [Teacher](https://www.nike.com/help/a/teacher-discount) [First Responders & Medical Professionals](https://www.nike.com/help/a/first-responder-discount) [Birthday](https://www.nike.com/help/a/birthday-terms-promo) United States - © 2026 Nike, Inc. All Rights Reserved - Guides - [Nike Air](https://www.nike.com/air) - [Nike Air Force 1](https://www.nike.com/air-force-1) - [Nike Air Max](https://www.nike.com/air-max) - [Nike FlyEase](https://www.nike.com/flyease) - [Nike Flyknit](https://www.nike.com/flyknit) - [Nike Free](https://www.nike.com/free) - [Nike React](https://www.nike.com/react) - [Nike Vaporfly](https://www.nike.com/running/vaporfly) - [Nike ZoomX](https://www.nike.com/zoomx) - [Space Hippie](https://www.nike.com/space-hippie) - [Terms of Sale](https://agreementservice.svs.nike.com/us/en_us/rest/agreement?agreementType=termsOfSale&uxId=com.nike.commerce.nikedotcom.web&country=US&language=en&requestType=redirect) - [Terms of Use](https://agreementservice.svs.nike.com/us/en_us/rest/agreement?agreementType=termsOfUse&uxId=com.nike.commerce.nikedotcom.web&country=US&language=en&requestType=redirect) - [Nike Privacy Policy](https://agreementservice.svs.nike.com/rest/agreement?agreementType=privacyPolicy&uxId=com.nike.commerce.nikedotcom.web&requestType=redirect) - [ \ Your Privacy Choices](https://www.nike.com/guest/settings/do-not-share-my-data) - [CA Supply Chains Act](https://about.nike.com/en/impact-resources/statement-on-forced-labor) ## Africa - [__Egypt__ \ English](https://www.nike.com/eg/) - [__Morocco__ \ English](https://www.nike.com/ma/en/) - [__Maroc__ \ Français](https://www.nike.com/ma/) - [__South Africa__ \ English](https://www.nike.com/za/) ## Americas - [__Argentina__ \ Español](https://www.nike.com.ar) - [__Brasil__ \ Português](https://www.nike.com.br) - [__Canada__ \ English](https://www.nike.com/ca/) - [__Canada__ \ Français](https://www.nike.com/ca/fr/) - [__Chile__ \ Español](https://www.nike.cl) - [__Colombia__ \ Español](https://www.nike.com.co) - [__México__ \ Español](https://www.nike.com/mx/) - [__Peru__ \ Español](https://www.nike.com.pe) - [__Puerto Rico__ \ Español](https://www.nike.com/pr/) - [__United States__ \ English](https://www.nike.com) - [__Estados Unidos__ \ Español](https://www.nike.com/us/es/) - [__Uruguay__ \ Español](https://www.nike.com.uy) - [__Latin America__ \ Español](https://www.nike.com/xl/) ## Asia Pacific - [__Australia__ \ English](https://www.nike.com/au/) - [__中国大陆__ \ 简体中文](https://www.nike.com.cn/) - [__Hong Kong__ \ English](https://www.nike.com.hk/) - [__香港__ \ 繁體中文](https://www.nike.com.hk/) - [__India__ \ English](https://www.nike.in/) - [__Indonesia__ \ English](https://www.nike.com/id/) - [__Japan__ \ English](https://www.nike.com/jp/en/) - [__日本__ \ 日本語](https://www.nike.com/jp/) - [__대한민국__ \ 한국어](https://www.nike.com/kr/) - [__Malaysia__ \ English](https://www.nike.com/my/) - [__New Zealand__ \ English](https://www.nike.com/nz/) - [__Philippines__ \ English](https://www.nike.com/ph/) - [__Singapore__ \ English](https://www.nike.com/sg/) - [__台灣__ \ 繁體中文](https://www.nike.com/tw/) - [__ไทย__ \ ภาษาไทย](https://www.nike.com/th/) - [__Vietnam__ \ English](https://www.nike.com/vn/) ## Europe - [__Österreich__ \ Deutsch](https://www.nike.com/at/) - [__Austria__ \ English](https://www.nike.com/at/en/) - [__Belgien__ \ Deutsch](https://www.nike.com/be/de/) - [__Belgium__ \ English](https://www.nike.com/be/en/) - [__Belgique__ \ Français](https://www.nike.com/be/fr/) - [__België__ \ Nederlands](https://www.nike.com/be/) - [__Bulgaria__ \ English](https://www.nike.com/bg/) - [__Croatia__ \ English](https://www.nike.com/hr/) - [__Česká republika__ \ Čeština](https://www.nike.com/cz/) - [__Czech Republic__ \ English](https://www.nike.com/cz/en/) - [__Danmark__ \ Dansk](https://www.nike.com/dk/) - [__Denmark__ \ English](https://www.nike.com/dk/en/) - [__Finland__ \ English](https://www.nike.com/fi/) - [__France__ \ Français](https://www.nike.com/fr/) - [__Deutschland__ \ Deutsch](https://www.nike.com/de/) - [__Ελλάδα__ \ ελληνικά](https://www.nike.com/gr/) - [__Hungary__ \ English](https://www.nike.com/hu/en/) - [__Magyarország__ \ Magyar](https://www.nike.com/hu/) - [__Ireland__ \ English](https://www.nike.com/ie/) - [__Israel__ \ English](https://www.nike.com/il/) - [__Italia__ \ Italiano](https://www.nike.com/it/) - [__Luxemburg__ \ Deutsch](https://www.nike.com/lu/de/) - [__Luxembourg__ \ English](https://www.nike.com/lu/en/) - [__Luxembourg__ \ Français](https://www.nike.com/lu/) - [__Netherlands__ \ English](https://www.nike.com/nl/en/) - [__Nederland__ \ Nederlands](https://www.nike.com/nl/) - [__Norway__ \ English](https://www.nike.com/no/en/) - [__Norge__ \ Norsk](https://www.nike.com/no/) - [__Polska__ \ Polski](https://www.nike.com/pl/) - [__Portugal__ \ English](https://www.nike.com/pt/en/) - [__Portugal__ \ Português](https://www.nike.com/pt/) - [__Romania__ \ English](https://www.nike.com/ro/) - [__Россия__ \ Русский](https://www.nike.com/ru/) - [__Slovakia__ \ English](https://www.nike.com/sk/) - [__Slovenia__ \ English](https://www.nike.com/si/) - [__Espanya__ \ Català](https://www.nike.com/es/ca/) - [__España__ \ Español](https://www.nike.com/es/) - [__Sweden__ \ English](https://www.nike.com/se/en/) - [__Sverige__ \ Svenska](https://www.nike.com/se/) - [__Schweiz__ \ Deutsch](https://www.nike.com/ch/) - [__Switzerland__ \ English](https://www.nike.com/ch/en/) - [__Suisse__ \ Français](https://www.nike.com/ch/fr/) - [__Svizzera__ \ Italiano](https://www.nike.com/ch/it/) - [__Türkiye__ \ Türkçe](https://www.nike.com/tr/) - [__United Kingdom__ \ English](https://www.nike.com/gb/) ## Middle East - [__Saudi Arabia__ \ English](https://www.nike.sa/en/home) - [__المملكة العربية السعودية__ \ العربية](https://www.nike.sa/ar/home) - [__United Arab Emirates__ \ English](https://www.nike.ae/en/home) - [__الإمارات العربية المتحدة__ \ العربية](https://www.nike.ae/ar/home) - [__Qatar__ \ English](https://www.nike.qa/en/home) - [__دولة قطر__ \ العربية](https://www.nike.qa/ar/home) - [__Kuwait__ \ English](https://www.nike.com.kw/en/home) - [__الكويت__ \ العربية](https://www.nike.com.kw/ar/home)