Can I Have My Nike Order Delivered to a Pick-up Point?
Yes, if you prefer to have your order delivered to a convenient courier location, you can have eligible Nike orders delivered to a pick-up point.
It's easy to choose a pick-up location as the delivery address during checkout:
- In the Nike App, tap "Delivery", then "Pick it up". On Nike.com, select "Pick it up".
- Under "Where would you like to pick up your order?", enter your postcode and choose your pick-up point.
- Confirm who is picking up the order and then complete the order.
- We'll email you when your order is dispatched and include tracking information.
- Once the order arrives at the location, the courier will notify you via text message. You'll need to provide the tracking number and reference number (from the courier text message) when you pick up your order.
Please note, SNKRS orders cannot be delivered to a pick-up point.
Nike Ava Rover
Shoes
RM 609.00
Nike Cortez Leather
Women's Shoes
RM 375.00
Nike P-6000
Older Kids' Shoes
RM 389.00
Nike GP Challenge Pro
Men's Hard Court Tennis Shoes
RM 509.00
Total90 Premium
Men's shoes
RM 559.00
Nike ReactX Rejuven8
Men's Shoes
RM 309.00
Nike Astrograbber Leather
Women's shoes
RM 559.00
Nike Air Max Halo
Women's Shoes
RM 409.00
Air Jordan Mule
Golf Shoes
RM 449.00
Air Jordan 1 Low
Women's shoes
RM 509.00
FAQs
When are pick-up locations open?
Business hours vary by location. Be sure to check the location's hours of operation before picking up your order.
How long will my order be held at the pick-up location?
You'll need to pick up your order within seven days once the courier sends you a delivery notification. After seven days, the order will be returned to us and we'll issue a refund.
Can I have a friend or family member pick up my package?
Yes, you can have someone else collect your order. Just provide them with the tracking number and reference number—they'll need both numbers to pick up the order.
Is there a package size or weight limit?
Yes, depending on the size of your order, locations may have limitations. Don't worry about estimating how large your package will be; you'll be contacted to arrange a new delivery address if needed.
What will the courier do if a pick-up point is full?
If the location you selected is full, we've got it covered. The courier will attempt to contact you to make alternative arrangements or they'll try to deliver to the original pick-up point the following working day.
Can I cancel or change my pick-up point order?
You won't be able to change the pick-up point once you place an order, but you can cancel the order for any reason within 30 minutes.
Will I get my order faster if I choose to get it delivered to a pick-up point?
Your order will be delivered using the same standard delivery service as any other Nike order. For more information, please see our delivery timelines.
Can I have my order delivered to a Nike store?
Yes, for details on delivering your order to and picking up your items at a Nike store, please see "Can I ship my order to a Nike store for pick-up?"
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