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- [NikeSKIMS Guides](https://www.nike.com/jp/en/nikeskims)
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- [Jordan](https://www.nike.com/jp/en/w/jordan-golf-23q9wz37eef)
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# [GET HELP](https://www.nike.com/jp/en/help)
What can we help you with?searchIcon
What can we help you with?
## Can I Cancel or Change My Nike Order?
You can't make changes, but you can cancel an order within 30 minutes of placing it.
To cancel an order, first go to your [orders page](https://www.nike.com/orders/details/). If you’re not signed in, you’ll need to enter your order number from your order confirmation email, along with your email address. Next, open the order you want to cancel, then tap or click the "Cancel" button and follow the prompts.
If you don’t see the cancel button, your order is no longer eligible to be canceled. But don’t worry—you can [return the items within the return period (with some exceptions)](https://www.nike.com/jp/en/help/a/how-to-return).
Visit Orders Page
Unfortunately changes of any kind are not possible, including changing an item’s color, size, or quantity, your shipping selection, or your delivery address. If it’s still within 30 minutes of placing your order, your best bet is to cancel the order and place a new one.
## FAQs
How do refunds work for canceled orders?
If you cancel an order, we’ll automatically start processing your refund for most payment options (if payment was collected). Please see our [refund information](https://www.nike.com/jp/en/help/a/refund-info) for additional details.
Will my promo code be reactivated?
When you cancel an order, some promo codes may not be reactivated.
## CONTACT US
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Discounts
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[Contact](https://www.nike.com/jp/en/help#contact)
Company
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[Report a Concern](https://secure.ethicspoint.com/domain/media/en/gui/56821/index.html)
## Resources
[Membership](https://www.nike.com/jp/en/membership)
[Store Locator](https://www.nike.com/jp/en/retail)
[Order Status](https://www.nike.com/jp/en/orders/details)
[Shoe Finder](https://www.nike.com/jp/en/running/shoe-finder)
[Product Advice](https://www.nike.com/jp/en/product-advice)
## Discounts
[Birthday Discount](https://www.nike.com/jp/en/help/a/birthday-promo-terms-jp)
[Student/Teacher Discount](https://www.nike.com/jp/student-discount)
[Disability Discount](https://www.nike.com/jp/help/a/disability-discount)
## Help
[Help](https://www.nike.com/jp/en/help)
[Shipping](https://www.nike.com/jp/en/help/a/shipping-delivery-jp)
[Returns](https://www.nike.com/jp/en/help/a/returns-policy-jp)
[Payment Options](https://www.nike.com/jp/en/help/a/payment-options-jp)
[Convenience Store Pickup](https://www.nike.com/jp/en/help/a/convenience-store-pickup)
[Contact](https://www.nike.com/jp/en/help#contact)
## Company
[Nike](http://nike.jp/nikebiz/about)
[News (Japanese)](https://nike.jp/nikebiz/)
[Careers](https://careers.nike.com)
[Investors](http://investors.nike.com/)
[Sustainability](https://www.nike.com/jp/en/sustainability)
[Feedback](https://secure.ethicspoint.com/domain/media/ja/gui/56821/index.html)
[Report a Concern](https://secure.ethicspoint.com/domain/media/en/gui/56821/index.html)
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## Africa
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## Americas
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## Asia Pacific
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English](https://www.nike.com/vn/)
## Europe
- [__Österreich__
\
Deutsch](https://www.nike.com/at/)
- [__Austria__
\
English](https://www.nike.com/at/en/)
- [__Belgien__
\
Deutsch](https://www.nike.com/be/de/)
- [__Belgium__
\
English](https://www.nike.com/be/en/)
- [__Belgique__
\
Français](https://www.nike.com/be/fr/)
- [__België__
\
Nederlands](https://www.nike.com/be/)
- [__Bulgaria__
\
English](https://www.nike.com/bg/)
- [__Croatia__
\
English](https://www.nike.com/hr/)
- [__Česká republika__
\
Čeština](https://www.nike.com/cz/)
- [__Czech Republic__
\
English](https://www.nike.com/cz/en/)
- [__Danmark__
\
Dansk](https://www.nike.com/dk/)
- [__Denmark__
\
English](https://www.nike.com/dk/en/)
- [__Finland__
\
English](https://www.nike.com/fi/)
- [__France__
\
Français](https://www.nike.com/fr/)
- [__Deutschland__
\
Deutsch](https://www.nike.com/de/)
- [__Ελλάδα__
\
ελληνικά](https://www.nike.com/gr/)
- [__Hungary__
\
English](https://www.nike.com/hu/en/)
- [__Magyarország__
\
Magyar](https://www.nike.com/hu/)
- [__Ireland__
\
English](https://www.nike.com/ie/)
- [__Israel__
\
English](https://www.nike.com/il/)
- [__Italia__
\
Italiano](https://www.nike.com/it/)
- [__Luxemburg__
\
Deutsch](https://www.nike.com/lu/de/)
- [__Luxembourg__
\
English](https://www.nike.com/lu/en/)
- [__Luxembourg__
\
Français](https://www.nike.com/lu/)
- [__Netherlands__
\
English](https://www.nike.com/nl/en/)
- [__Nederland__
\
Nederlands](https://www.nike.com/nl/)
- [__Norway__
\
English](https://www.nike.com/no/en/)
- [__Norge__
\
Norsk](https://www.nike.com/no/)
- [__Polska__
\
Polski](https://www.nike.com/pl/)
- [__Portugal__
\
English](https://www.nike.com/pt/en/)
- [__Portugal__
\
Português](https://www.nike.com/pt/)
- [__Romania__
\
English](https://www.nike.com/ro/)
- [__Россия__
\
Русский](https://www.nike.com/ru/)
- [__Slovakia__
\
English](https://www.nike.com/sk/)
- [__Slovenia__
\
English](https://www.nike.com/si/)
- [__Espanya__
\
Català](https://www.nike.com/es/ca/)
- [__España__
\
Español](https://www.nike.com/es/)
- [__Sweden__
\
English](https://www.nike.com/se/en/)
- [__Sverige__
\
Svenska](https://www.nike.com/se/)
- [__Schweiz__
\
Deutsch](https://www.nike.com/ch/)
- [__Switzerland__
\
English](https://www.nike.com/ch/en/)
- [__Suisse__
\
Français](https://www.nike.com/ch/fr/)
- [__Svizzera__
\
Italiano](https://www.nike.com/ch/it/)
- [__Türkiye__
\
Türkçe](https://www.nike.com/tr/)
- [__United Kingdom__
\
English](https://www.nike.com/gb/)
## Middle East
- [__Saudi Arabia__
\
English](https://www.nike.sa/en/home)
- [__المملكة العربية السعودية__
\
العربية](https://www.nike.sa/ar/home)
- [__United Arab Emirates__
\
English](https://www.nike.ae/en/home)
- [__الإمارات العربية المتحدة__
\
العربية](https://www.nike.ae/ar/home)
- [__Qatar__
\
English](https://www.nike.qa/en/home)
- [__دولة قطر__
\
العربية](https://www.nike.qa/ar/home)
- [__Kuwait__
\
English](https://www.nike.com.kw/en/home)
- [__الكويت__
\
العربية](https://www.nike.com.kw/ar/home)