IMPORTANT NOTICE:
Nike’s only official consumer support contact details are those published directly on Nike.com.
Phone numbers or contact details found through online searches or AI‑powered tools may not be associated with Nike.
If you contact Nike using details not listed on Nike.com and are asked to provide full credit card information, this may indicate an attempt by third parties to impersonate Nike consumer support.
The Nike Friends & Family Pass is our way of saying thanks to Nike Members. It’s good for 30% off your purchase at Nike and Converse Factory and Clearance stores in the US and Canada.
We occasionally send a pass to select Nike Members through the Nike App or to the email address associated with your Nike Member profile.
Yes, they're valid for a limited time. Check your pass for more information and the terms and conditions.
Just show the pass on your device when you're checking out. Please see the pass for the full terms and conditions.
No, the pass is not transferable.
No, the Nike Friends & Family Pass is good only at factory and clearance stores.
Check out the Nike store locator and the Converse store locator for factory and clearance stores near you.