IMPORTANT NOTICE:
Nike’s only official consumer support contact details are those published directly on Nike.com.
Phone numbers or contact details found through online searches or AI‑powered tools may not be associated with Nike.
If you contact Nike using details not listed on Nike.com and are asked to provide full credit card information, this may indicate an attempt by third parties to impersonate Nike consumer support.
Remembering all your passwords can be quite overwhelming. If you can't remember your Nike Member password, we made it easy to reset it. Follow the steps below to create a new password.
Follow these troubleshooting steps if you're having trouble signing in to you Member profile.
Mobile and Desktop
Nike Apps
Still having issues? Use the steps above to reset your password.
If you don't see the email, check your email folders (spam, junk, trash, etc.). Still not seeing it? add "nike@notifications.nike.com" to your contacts and the use the steps above to get a new access code.
Social media logins are no longer supported on Nike.com or in any Nike apps.
Your password must meet these requirements: