NIKE.COM GIFT CARD TERMS AND CONDITIONS
THESE TERMS AND CONDITIONS
By using your Nike.com gift card, you agree to be bound by the Terms and Conditions, so we recommend that you read them carefully. These Terms and Conditions will be governed by the law of your country of residence.
PURCHASING A GIFT CARD
You can purchase gift cards online at Nike.com in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal, Slovenia, Spain, Sweden and the United Kingdom.
Gift cards are also available for purchase in any Nike-owned retail stores in the following countries: Austria, Belgium, France, Germany, Ireland, Italy, the Netherlands, Spain and the United Kingdom.
Once your order has been approved, gift cards purchased on Nike.com for delivery by mail will be dispatched with express delivery, free of charge. Gift cards purchased on Nike.com for delivery via email will be sent to the email address provided at the time of ordering.
REDEEMING A GIFT CARD
You can use your gift card online on Nike.com in any of the countries listed above. If we need to apply a currency conversion to your balance for online purchases, we will apply the standard foreign exchange rate at the time of purchase. You cannot exchange your gift card balance for cash or use the balance of the gift card to purchase another gift card.
Physical gift cards purchased in a Nike-owned retail store in Austria, Belgium, France, Germany, Ireland, Italy, the Netherlands, Spain and the United Kingdom can be used both online and in any Nike-owned retail store in a country with the same currency.
All purchases made with gift cards are subject to the acceptance of our Terms of Sale for online purchasing. You acknowledge that you have carefully read such Terms of Sale and agree to fully comply with them. Upon redemption, any unused balance will be carried over for future purchases and will not be redeemed or exchanged for cash.
Your Nike.com gift card has no expiry date.
You can check your Nike.com gift card balance online.
MULTIPLE PAYMENT METHODS
The total order value for products purchased online or in store with a gift card includes (i) the price of the product(s), (ii) value-added tax where applicable, and (iii) delivery charges where applicable. If the order total is more than the balance on your gift card, the remaining sum must be paid for by another accepted payment method or another gift card.
The gift card balance will immediately be reduced following purchase, while the credit card or PayPal account will not be charged until the items are delivered.
REFUNDS FOR PURCHASES MADE WITH A GIFT CARD
If you return a product originally purchased with a gift card, any refund due to you will be returned to the gift card used or to a new gift card where the original gift card cannot be located. If you return a product originally purchased with multiple gift cards, the total refund due will be returned to the most recently purchased gift card. If you return a product originally purchased with multiple payment methods, any refund due will first be refunded to the payment method(s) used for the original transaction (e.g. credit card, debit card or PayPal account) up to the original amount due to that payment method, following which the remaining balance of any refund will be transferred to the gift card used or to a new gift card where the original gift card cannot be located.
You have the right to cancel your Nike.com gift card within 14 working days of receipt provided that you have not used the gift card. In case of cancellation, Nike will refund the amount of the gift card to the original payment method used during ordering within 30 days of cancellation.
LOST, STOLEN OR DAMAGED GIFT CARDS
We cannot replace your Nike.com gift card without proper proof of purchase if it is lost, stolen or damaged. Nike cannot be held responsible for any balance lost on a Nike.com gift card as a result of theft or fraud. Please contact us for more information.
Nike reserves the right to refuse, cancel or hold for review gift cards and orders where it is deemed necessary to do so, for example for suspected fraud, cards mistakenly issued in an incorrect denomination or for other violations of gift card policies.
Nike eGifts are digital gift cards that are given by a business to you. Nike eGifts cannot be cancelled and expire two years after the date of issue.
If you have received an eGift card via your employer, please click here to read our B2B eGift card Terms and Conditions.
CONTACT US FOR MORE INFORMATION
If you require further information about these Terms and Conditions, or your use of the Nike.com gift card, please refer to Nike Retail B.V, a company incorporated under the laws of The Netherlands, with its registered address at Colosseum 1, 1213 NL Hilversum, The Netherlands. Alternatively, you can contact us.