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[Stretch Knit](https://www.nike.com/ch/it/w/nikeskims-nikeskims-stretch-knit-21jwlzb2asd) - [Studio Stretch](https://www.nike.com/ch/it/w/nikeskims-studio-stretch-admbq) - [Stretch Nylon](https://www.nike.com/ch/it/w/nikeskims-stretch-nylon-7sut9) - [Weightless](https://www.nike.com/ch/it/w/nikeskims-nikeskims-weightless-4csx8zb2asd) - [Acquista per colore](https://www.nike.com/ch/it/w/nikeskims-b2asd) - [Ossidiana](https://www.nike.com/ch/it/w/nikeskims-nero-90poyzb2asd) - [Dark Sepia](https://www.nike.com/ch/it/w/nikeskims-dark-sepia-81pvm) - [Phoenix](https://www.nike.com/ch/it/w/nikeskims-phoenix-1jhtj) - [Cobalt](https://www.nike.com/ch/it/w/nikeskims-blu-8hfx3zb2asd) - [Ivory](https://www.nike.com/ch/it/w/nikeskims-bianco-4g797zb2asd) Cancel Annulla I termini più ricercati [air force 1](https://www.nike.com/ch/it/w?q=air%20force%201&vst=air%20force%201)[jordan 4](https://www.nike.com/ch/it/w?q=jordan%204&vst=jordan%204)[scarpe da calcio](https://www.nike.com/ch/it/w?q=scarpe%20da%20calcio&vst=scarpe%20da%20calcio)[shox](https://www.nike.com/ch/it/w?q=shox&vst=shox)[acg](https://www.nike.com/ch/it/w?q=acg&vst=acg)[mind 001](https://www.nike.com/ch/it/w?q=mind%20001&vst=mind%20001)[abito canotta aderente – donna](https://www.nike.com/ch/it/w?q=abito%20canotta%20aderente%20%E2%80%93%20donna&vst=abito%20canotta%20aderente%20%E2%80%93%20donna)[ciabatta da doccia - uomo](https://www.nike.com/ch/it/w?q=ciabatta%20da%20doccia%20-%20uomo&vst=ciabatta%20da%20doccia%20-%20uomo) [](https://www.nike.com/ch/it/favorites "Preferiti")[](https://www.nike.com/ch/it/cart "Articoli carrello: 0") # [HAI BISOGNO DI AIUTO?](https://www.nike.com/ch/it/help) Come possiamo aiutarti?searchIcon Come possiamo aiutarti? ## Come faccio a restituire il mio ordine Nike? Puoi restituire gli ordini effettuati su Nike.com e Nike App __entro 30 giorni__, [purché gli articoli non siano stati indossati né lavati e abbiano ancora l'etichetta originale](https://www.nike.com/ch/it/help/a/politica-dei-resi).* Per restituire il tuo ordine, procedi come segue. 1\. __Accedi al tuo profilo Member Nike__ e vai alla cronologia degli ordini. Seleziona "Visualizza o gestisci" per l'ordine che intendi restituire, quindi seleziona "Avvia la procedura di reso". Se invece hai acquistato come utente non registrato, dovrai accedere all'ordine utilizzando il numero ordine e il tuo indirizzo e-mail. 2\. __Scegli gli articoli da restituire__, indica il motivo del reso dall'elenco a discesa e seleziona "Continua". 3\. __Invia la richiesta di reso__: riceverai automaticamente un'etichetta di reso prepagata. Puoi anche scegliere di scaricare l'etichetta. 4\. __Imballa gli articoli per la spedizione e applica in modo sicuro l'etichetta di reso stampata__. Assicurati di sigillare il pacco e rimuovere o coprire eventuali etichette di spedizione e codici a barre precedenti per evitare ritardi nella spedizione. 5\. __Porta il reso__ presso il corriere più vicino. Avvia un reso *Se hai acquistato articoli Nike presso un altro rivenditore, dovrai restituirli a quel rivenditore. Inoltre, se l'articolo è potenzialmente difettoso o fallato, consulta le* [*informazioni sulla garanzia*](https://www.nike.com/ch/it/help/a/garanzia-delle-scarpe) *per ulteriori dettagli e per sapere come procedere.* ## Domande frequenti Posso cambiare il mio ordine Nike? Il modo migliore per cambiare i prodotti è effettuare un altro ordine con gli articoli che desideri e poi restituire quelli che già hai. Quando riceverò il rimborso? Per i dettagli, consulta le [informazioni per i rimborsi](https://www.nike.com/ch/it/help/a/info-rimborso). Si possono restituire le scarpe Nike By You? Sì, le scarpe Nike By You sono incluse nella nostra politica dei resi. Dovrai semplicemente avviare la procedura per il reso indicata qui sopra. Cosa succede se ho più pacchi da restituire? Puoi suddividere i resi in più pacchi se necessario, ma assicurati di creare una procedura di reso diversa per ogni pacco. Questo ci aiuta a elaborare più rapidamente il reso. Posso restituire un articolo difettoso o fallato? La qualità delle nostre scarpe e dei nostri articoli viene prima di tutto. Se l'articolo è potenzialmente difettoso o fallato, consulta le [informazioni sulla garanzia](https://www.nike.com/ch/it/help/a/garanzia-delle-scarpe) per ulteriori dettagli e per conoscere le fasi successive per presentare un reclamo. Se hai acquistato un set di mattoncini Nike x LEGO® con parti mancanti o danneggiate, puoi [richiedere i pezzi di ricambio direttamente dal sito web LEGO®](https://www.nike.com/ch/it/help/a/lego). ### Contenuto correlato - [Cosa prevede la politica dei resi Nike?](https://www.nike.com/politica-dei-resi) ## Contattaci Chat Icon ### Chatta con noi 7:00 - 00:00 7 giorni a settimana Phone Icon ### Chiamaci +41 (0) 445160584 9:00 - 18:00 Lunedi - Venerdì Store Icon ### Trova un negozio Risorse [Trova un negozio](https://www.nike.com/ch/it/retail/) [Nike Journal](https://www.nike.com/ch/it/storie) [Diventa member](https://www.nike.com/ch/it/membership) [Feedback](https://www.nike.com#site-feedback) [Codici promozionali](https://www.nike.com/ch/it/codice-promozionale) [Consigli sui prodotti](https://www.nike.com/ch/it/consigli-sui-prodotti) [Shoe Finder – Running](https://www.nike.com/ch/it/running/strumento-per-trovare-scarpe) Assistenza [Assistenza](https://www.nike.com/ch/it/help) [Stato ordine](https://www.nike.com/ch/it/orders/details) [Spedizione e consegna](https://www.nike.com/ch/it/help/a/spedizione-consegna-gs) [Resi](https://www.nike.com/ch/it/help/a/politica-di-restituzione-gs) [Opzioni di pagamento](https://www.nike.com/ch/it/help/a/opzioni-di-pagamento-gs) [Contattaci](https://www.nike.com/ch/it/help/#contact) [Recensioni](https://www.nike.com/ch/it/help/a/recensioni) Azienda [Informazioni su Nike](https://about.nike.com/) [News](https://news.nike.com/) [Lavora con noi](https://jobs.nike.com/) [Investitori](https://investors.nike.com/) [Sostenibilità](https://www.nike.com/ch/it/sostenibilita) [Obiettivo](https://www.nike.com/ch/it/obiettivo) [Nike Coaching](https://www.nike.com/ch/it/coaching) Sconto Community [Studenti e studentesse](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55e7b273c5b3a03a5b76d/?locale=it__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx6tlNkjJg%24) [Personale docente](https://urldefense.com/v3/__https://services.sheerid.com/verify/68dcfa39c3f2fd1cd3069932/?locale=it__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx5WgddlGw%24) [Operatori di emergenza](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55da0273c5b3a03a5a9f9/?locale=it__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx4_Krl6wg%24) [Personale sanitario](https://urldefense.com/v3/__https://services.sheerid.com/verify/68d55c62273c5b3a03a58f2c/?locale=it__%3B%21%21KLCbKzk%21nTvDkRbY-BbSpoWsFhAQdmMrehEzU3loDux4_exRVjO9--Ik_EbQNJ3bX2gkEwR7F9cVVROFKqLxE4B8uW6bnx6J_wUt2Q%24) [Risorse](https://www.nike.com/ch/it/help) [Trova un negozio](https://www.nike.com/ch/it/retail/) [Nike Journal](https://www.nike.com/ch/it/storie) [Diventa member](https://www.nike.com/ch/it/membership) [Feedback](https://www.nike.com#site-feedback) [Codici promozionali](https://www.nike.com/ch/it/codice-promozionale) [Consigli sui prodotti](https://www.nike.com/ch/it/consigli-sui-prodotti) [Shoe Finder – Running](https://www.nike.com/ch/it/running/strumento-per-trovare-scarpe) [Assistenza](https://www.nike.com/ch/it/help) [Assistenza](https://www.nike.com/ch/it/help) [Stato ordine](https://www.nike.com/ch/it/orders/details) [Spedizione e consegna](https://www.nike.com/ch/it/help/a/spedizione-consegna-gs) [Resi](https://www.nike.com/ch/it/help/a/politica-di-restituzione-gs) [Opzioni di pagamento](https://www.nike.com/ch/it/help/a/opzioni-di-pagamento-gs) [Contattaci](https://www.nike.com/ch/it/help/#contact) [Recensioni](https://www.nike.com/ch/it/help/a/recensioni) [Azienda](https://about.nike.com/en) [Informazioni su Nike](https://about.nike.com/) [News](https://news.nike.com/) [Lavora con noi](https://jobs.nike.com/) [Investitori](https://investors.nike.com/) [Sostenibilità](https://www.nike.com/ch/it/sostenibilita) [Obiettivo](https://www.nike.com/ch/it/obiettivo) [Nike Coaching](https://www.nike.com/ch/it/coaching) ## 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