Please be aware we've temporarily extended our delivery time frames. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Nike Members get free standard delivery on every order—just sign in before placing your order.

We know you're excited to get the latest Nike footwear and gear, so we offer the opportunity to select your preferred delivery method during checkout.

We'll provide the estimated delivery date based on the delivery method you choose, and we'll include that date in your order confirmation email.


  • Always free for logged-in Nike Members
  • Guest orders: CHF 10 (free for orders of CHF 140 or more)
  • Delivery within 3–8 business days


  • CHF 30
  • Delivery within 3–7 business days


Does my order need to go through customs?
Because your order is dispatched internationally, it has to be cleared through customs. Don't worry—we'll handle it for you. The delivery date provided at checkout accounts for clearance times.

What about duties and taxes?
We eliminate the guesswork for you. All applicable taxes and duties are included in your order total at checkout.

When will my Nike By You shoes be delivered?
Custom Nike By You shoes may take up to five weeks to be built and delivered.

  • Orders are processed and delivered Monday–Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
  • Orders can't be delivered to PO boxes, Nike stores, re-shippers or package-forwarding services.
  • Orders can't be delivered to addresses outside of the country or region where they were placed. But you can shop Nike.com on a number of sites globally.
  • Your refund includes the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.
What Are Nike.com's Delivery Options? | Nike Help

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