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As a Nike Member, you can [sign in](https://www.nike.com/orders/?showSignin=true) and head to your order history to easily check the status of all your orders. You can also check your order status at any time in the Nike App. Once your order has been dispatched, you can track your order and see which courier is delivering your packages. Here's how: 1. Go to [your orders page](https://www.nike.com/orders/?showSignin=true). 2. On Nike.com, tap the "View or Manage" button for the specific item you want to track. If you're using the Nike App, you can just tap on the specific item you want to track. 3. Tap the "Track Delivery" button to see the estimated delivery date along with the courier delivering it and the tracking number. Check Member Order Status If you shopped as a guest, you also can access order status information at [Nike.com/orders](https://www.nike.com/ca/orders)—just have your order number and email address handy. And be sure to [join us as a Nike Member](https://www.nike.com/ca/register) to track future orders more easily. Check Guest Order Status Bear in mind, if you ordered multiple items, you may receive multiple deliveries. For each delivery, we'll send you a delivery confirmation email with a link to track the delivery. We'll also email you if any delays pop up along the way. ## FAQs Where do I find my estimated delivery date? You'll see an estimated order delivery date during checkout, in your order confirmation email and when you track your order after it's been dispatched. Because this date is an estimate, your order could be delivered shortly before or shortly after this date. Can I change the delivery address on my order? No, our team moves quickly to process and dispatch your order—we cannot change your delivery address. If it's been less than 30 minutes since you placed your order, you can [cancel it](https://www.nike.com/ca/help/a/change-cancel-order) and place a new order with the correct address. Where do I find my tracking number? When your order is dispatched, we'll send you an email with a link to track your order (note: this is a separate email from your original order confirmation). Use the link to access your delivery status, tracking number and courier. You can also use the steps above to track your order and access your tracking number. Why hasn't my tracking information updated? Don't worry if your tracking information doesn't immediately populate—the carrier sometimes takes up to 48 hours to activate the tracking information. Please check back, the tracking information should update soon. Why is my order delayed? We do our absolute best to deliver your order on time, but high order volume sometimes slows us down. After an order is dispatched, your package could also be delayed by delivery issues such as severe weather, an incomplete delivery address or regional service delays. Why was only part of my order delivered? If an item is missing from your delivery, first check your order status—if you ordered multiple items, you may get multiple deliveries and the missing item may arrive separately. If your entire order shows as delivered, be sure to check all delivery locations for an additional package (for example, front porch, letterbox, etc.). If you have all deliveries and are still missing an item, please [contact us](https://www.nike.com/ca/help/#contact). What should I do if my order status indicates it's been delivered but I didn't receive it? Sometimes couriers update the tracking status too soon, so it's possible your package could be delivered within 24 hours. If it's not 24 hours past the delivery notification, or if it's still before your original estimated delivery date, please hold tight—your package may still be on the way. If it's past your estimated delivery date or it's been 24 hours since you received a delivery notification, and you've checked all possible delivery locations, please [contact us](https://www.nike.com/ca/help/#contact) for help. ## Contact Us Chat Icon ### Chat with us 10 am - 7 pm ET Monday - Friday Phone Icon ### Call us 1-844-430-6453 10 am - 7 pm ET Monday - Friday Store Icon ### Find a Store Resources [Find a Store](https://www.nike.com/gb/retail/) [Nike Journal](https://www.nike.com/ca/stories) [Become a Member](https://www.nike.com/ca/membership) [Feedback](https://www.nike.com/ca/#site-feedback) Help [Get Help](https://www.nike.com/ca/help) [Order Status](https://www.nike.com/ca/orders/details/) [Shipping and Delivery](https://www.nike.com/ca/help/a/shipping-delivery) [Returns](https://www.nike.com/ca/help/a/returns-policy) [Payment Options](https://www.nike.com/ca/help/a/payment-options) [Contact Us](https://www.nike.com/ca/help/#contact) [Reviews](https://www.nike.com/ca/help/a/reviews) Company [About Nike](https://about.nike.com/) [News](https://news.nike.com/) [Careers](https://jobs.nike.com/) [Investors](https://investors.nike.com/) [Sustainability](https://www.nike.com/ca/sustainability) [Resources](https://www.nike.com/gb/help) [Find a Store](https://www.nike.com/gb/retail/) [Nike Journal](https://www.nike.com/ca/stories) [Become a Member](https://www.nike.com/ca/membership) [Feedback](https://www.nike.com/ca/#site-feedback) [Help](https://www.nike.com/ca/help) [Get Help](https://www.nike.com/ca/help) [Order Status](https://www.nike.com/ca/orders/details/) [Shipping and Delivery](https://www.nike.com/ca/help/a/shipping-delivery) [Returns](https://www.nike.com/ca/help/a/returns-policy) [Payment Options](https://www.nike.com/ca/help/a/payment-options) [Contact Us](https://www.nike.com/ca/help/#contact) [Reviews](https://www.nike.com/ca/help/a/reviews) [Company](https://about.nike.com/en) [About Nike](https://about.nike.com/) [News](https://news.nike.com/) [Careers](https://jobs.nike.com/) [Investors](https://investors.nike.com/) [Sustainability](https://www.nike.com/ca/sustainability) Canada - © 2026 Nike, Inc. 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