FOOTWEAR INQUIRIES:     All fields required. First name:   Last name:   E-mail address:   Phone number:      Product style number:   --00     (located below the barcode on the tongue of the shoe in this 11-digit sequence xxxxxx-xxx-00) Shoe size in US sizing:   Manufacture date of the product:       (located above barcode beginning with an 8,9 or 0 in a 6-digit sequence) Brief description of problem with shoe:     Back to FAQ page